Best Buy Mall Of Georgia

I bought an IPAD 11 LTE with internet. I received an IPAD. A few months later I tried to connect internet services and was not able to. I then found out they sent me an IPAD 9 which works with WiFi. I sought help in store with Jermaine and he did not help me, he referred to an 800 number. That is very poor customer service. He could’ve done more for me. I’m very unpleased. Please check your products when you order items. Because if it has been a while when you realize you got the wrong product they wash their hands and do not do enough to help you. I’m sure this is a problem throughout the organization, it is very possible that people in shipping are stealing the products and scamming the people. And the managers do not dig deep to solve this issue. As managers, they ought to listen to the people, be concerned and care to solve such a big problem.

I shopped for my son’s birthday. The male Hispanic employees were incredibly unprofessional and immature. I was looking to purchase an Apple Pencil and an Otter Case. One employee walked past me when I trying to get his attention and I had to look for another employee: his name was Daniel. He was trying to hide from me while talking on his cell phone. He kept rushing me while I was asking questions about the Apple Pencil. He looked annoyed, and didn’t want to answer my question. I spent $147 and won’t be returning this location ever again.

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Good price options available