Customer service at this location is very bad.
Response from Best Buy
July 14, 2026
Hello,
Thank you for the review. We understand your frustration with the customer service. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 187564
If you wanna be pressured for 30 min into buying a plan, a warranty, a membership for anything you buy, then come here
I just bought a 48” Lg OLED AI TV from here last week and I walked in not knowing precisely what I was gonna get. That is when Misha walked right up to me and asked how he could help us out and he jumped right into great detail on what their best brand smart tvs had to offer, along with their best deals going on with sizes. He was very accommodating and reliable he was able to answer all of my questions and concerns to the best of his knowledge and figure out the best option for what I wanted it to do. I would absolutely recommend getting with Misha, if you’re unsure of what to expect from your tv’s overall performance, viewing pleasure, sound quality and even the smaller details/features of what your tv has to offer.(All Best Buy TV’s are Smart TV’s btw, I didn’t know this prior to our conversation as well as all LG devices can be connected and controlled through the LG ThinQ app on your phone) Misha has the expertise you’re looking for and is very easy to connect and communicate with. It was lengthy and in depth, but I’m glad I didn’t pass him up as he found the tv Mount I needed for it as well in the process and was able to ship it straight to my door next day. I’m very satisfied with my tv and overall customer service/experience. I am also a best buy total member since last year when I bought my LG monitor thanks to Misha I can enjoy them both.