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Best Buy Monroeville
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Specialty Shops and Services
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Frequently Asked Questions About Best Buy Monroeville
How do I check product availability at the Monroeville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Monroeville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Monroeville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Monroeville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2593 reviews)
Paul L
December 17, 2025
1 out of 5
Walked and went over to phone center a employee was with another customer , so I decided to wait and look around for what I needed. After the employee was done with that customer, he skipped over to another guy that was looking at phones. Okay, I waited till he was done.. The employee after he was done with that customer avoided me. So I walked back over to the greeter , and asked where I could find a magnetic charger , he pointed over there. So I picked one up and walked back over to him, and asked him, would this work with my phone? The answer was yes. Very Poor customer service. This was on a tuesday 11:30 there was hardly anyone shopping.
Erica R
December 15, 2025
1 out of 5
VERY DISAPPOINTING EXPERIENCE: I had a very frustrating experience at Best Buy. First, I had to wait 15 minutes for someone to assist me. When help finally arrived, the associate couldn’t resolve my issue because the items were not labeled correctly.
Despite the confusion, I decided to purchase the item, only to find out that my reward had expired. The manager told me he couldn’t fix the expired reward but suggested I call customer service to have it reissued. When I called, customer service informed me they do not reissue expired rewards.
This was a waste of time and extremely disappointing. My advice: think twice before purchasing items from Best Buy.
Response from Best Buy
December 15, 2025
Hello there, Erica!
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience trying to use a reward certificate in store. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review: #88444" for reference. You can find us here:
Twitter(X):
https://bby.me/uimb3i
Facebook:
https://bby.me/r3z7iv
Instagram:
https://bby.me/dvl1bo.
Tim
December 09, 2025
3 out of 5
They up sell a bit too hard and try not to take no for an answer, it was a bit uncomfortable but I do understand needing to make sales.
Response from Best Buy
December 09, 2025
Hello, Tim,
We appreciate you taking the time to leave your feedback. Being asked to purchase other items can be frustrating, so we can understand your concern. We would be happy to document your experience here on a corporate level and assist. Please connect with us through social media. You can find us on Facebook (https://bby.me/6yly94), Twitter/X (https://bby.me/ft5iqh), or Instagram (https://bby.me/58auxy). Please reference Google Review #84415.
BJ C
December 06, 2025
5 out of 5
They sold me a new 40" TV for $90. How could I not give them 5 stars?