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Frequently Asked Questions About Best Buy Henrietta

How do I check product availability at the Henrietta Best Buy?
How do I check my order status?
My local Henrietta Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Henrietta stores’ holiday hours?

Recent Reviews

4.1
(4158 reviews)
Thom S
July 31, 2025
5 out of 5
Sale item, portable room air conditioner was in stock and abundantly displayed on front aisle. In and out in 15 minutes. Efficient, courteous and priced well
John P
July 25, 2025
5 out of 5
They were very helpful
Dana G
July 25, 2025
1 out of 5
I’m super disappointed in this Best Buy I had bought my ps5 on may 29 and when I opened it it came right out the box defective and I understand that my return was only 15 days and I still have my Receipt and everything and they didn’t bother to offer me my refund or anything is not fair that it came defective right from their store and nobody offered to help .
Response from Best Buy
July 25, 2025
Hello, thank you for reaching out to us on Google. I also expect my new in box items to be as such when I power them on. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #20324". Regards, ^ Josh Facebook (https://bby.me/hgpbn1) Twitter/X (https://bby.me/bn9p7t) Instagram (https://bby.me/4x1ktj)
Adrianne B
July 24, 2025
5 out of 5
Very helpful agentShe was very polite knowledgeable and professional.

About Best Buy Henrietta

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