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Best Buy Henrietta
Services Offered
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Frequently Asked Questions About Best Buy Henrietta
How do I check product availability at the Henrietta Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Henrietta Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Henrietta stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Henrietta Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4122 reviews)
Robert W
May 01, 2025
3 out of 5
Not the best but I remember from pre COVID.
Staff was friendly & accessible, however not very knowledgeable.
sharon y
April 29, 2025
5 out of 5
Excellent
Ann M
April 27, 2025
5 out of 5
Excellent service at Geek Squad desk.
Elisa G
April 21, 2025
1 out of 5
Accueil froide, je suis rentrée pour achèter un téléphone à 1200$ le guy me parlait a peine quand je lui demande des conseils. Stock très limité. J'etais aussi victime de sourirs bizarres quand j'ai voulu payer en cache. J'aurai du aller ailleurs mais pas le temps.
N'hesitez pas à passer vôtre chemin et aller ailleurs
Response from Best Buy
April 22, 2025
Bonjour, Elisa,
Merci de nous avoir fait part de votre avis sur votre visite dans l'un de nos magasins. Nous mettons un point d'honneur à vous offrir un service client de qualité, et je vous contacterais si cela m'arrivait. J'aimerais que vous examiniez votre situation plus en détail.
Tout d'abord, nous avons besoin de plus d'informations. Veuillez nous écrire sur nos réseaux sociaux : Instagram (https://www.instagram.com/thisisbestbuy/), Twitter (https://x.com/BestBuy) ou Facebook (https://www.facebook.com/bestbuy) en précisant votre situation : nom complet, numéro de téléphone, adresse e-mail et adresse du magasin visité. Veuillez également indiquer l'avis Google Review 65065260. Nous sommes impatients de vous lire.
Cordialement,
^Deysha