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Frequently Asked Questions About Best Buy Henrietta

How do I check product availability at the Henrietta Best Buy?
How do I check my order status?
My local Henrietta Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Henrietta stores’ holiday hours?

Recent Reviews

4.1
(4166 reviews)
Kevin M
August 19, 2025
5 out of 5
Helpful staff. Looks things up they don’t know to answer questions. Good selection.
Robert R
August 08, 2025
5 out of 5
Drove from batavia to this store, I didn't catch the gentleman's name but he was working at the online order pickup desk. Very fast and efficient. He was also very polite. Thank you best buy of West Henrietta.
Travis H
August 08, 2025
5 out of 5
Best store for electronics they have pretty good deals on a lot of different stuff in store including tvs
Sven D
August 07, 2025
1 out of 5
This store unfortunately doesn't honor Best Buy offical advertised promotions, I ended up returning my Switch 2 since I got scammed on the launch day coin :/ I'll only ever return items to this location in the future
Response from Best Buy
August 08, 2025
Hello Sven, Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (https://bby.me/u8jaq1), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Be sure to mention this is regarding your Google Review 26021. Thanks, ^ Vanessa

About Best Buy Henrietta

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