How do I check product availability at the Dedham Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Dedham Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Dedham stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Dedham Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2469 reviews)
Zach A
August 30, 2026
5 out of 5
They where helpful
Lori H
August 29, 2026
1 out of 5
Calls to this place go to customer service and not the store. Customer service doesn't care what information they give out. The store doesn't care about bad information given out. Amazon has everything Best Buy has. I'll save myself the aggregation of trying to shop in a store next time.
Response from Best Buy
August 29, 2026
Hello Lori,
Thank you for sharing your feedback. We can see why you’d be upset. We understand your frustration with receiving information from customer service that did not match what you were told at the store, and feeling that your concerns were not addressed when you tried to get clarification. We'd like the opportunity to learn more about your experience and address your concerns. Please reach out to us at one of the links below and mention #215000 privately.
• Facebook (https://bby.me/Vpa2g6)
• Twitter/X (https://bby.me/UX5SJp)
• Instagram (https://bby.me/Ha2QEx)
Janice H
August 27, 2026
5 out of 5
I learned from the salesperson that I didn't need a mouse that you could just use two fingers on the pad to scroll up and down
Ethel F
August 25, 2026
5 out of 5
The cashier and manager went above and beyond. The braintree 1 is a must the dedham store no man was rude and no help