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Frequently Asked Questions About Best Buy Dedham

How do I check product availability at the Dedham Best Buy?
How do I check my order status?
My local Dedham Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Dedham stores’ holiday hours?

Recent Reviews

4.0
(2469 reviews)
Zach A
August 30, 2026
5 out of 5
They where helpful
Lori H
August 29, 2026
1 out of 5
Calls to this place go to customer service and not the store. Customer service doesn't care what information they give out. The store doesn't care about bad information given out. Amazon has everything Best Buy has. I'll save myself the aggregation of trying to shop in a store next time.
Response from Best Buy
August 29, 2026
Hello Lori, Thank you for sharing your feedback. We can see why you’d be upset. We understand your frustration with receiving information from customer service that did not match what you were told at the store, and feeling that your concerns were not addressed when you tried to get clarification. We'd like the opportunity to learn more about your experience and address your concerns. Please reach out to us at one of the links below and mention #215000 privately. • Facebook (https://bby.me/Vpa2g6) • Twitter/X (https://bby.me/UX5SJp) • Instagram (https://bby.me/Ha2QEx)
Janice H
August 27, 2026
5 out of 5
I learned from the salesperson that I didn't need a mouse that you could just use two fingers on the pad to scroll up and down
Ethel F
August 25, 2026
5 out of 5
The cashier and manager went above and beyond. The braintree 1 is a must the dedham store no man was rude and no help

About Best Buy Dedham

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