The rep tried to get me to apply for a credit card without telling me that’s what he was doing. I was pretty skeeved out ngl.
Raquel H
February 09, 2026
Zanny helped me buy an affordable laptop that my father helped me purchase. I brought in the details and he looked in the system for an even better deal. I'm extremely happy with the service I received because going in person to an electronics store can be a little intimidating for me. The store has so much to offer and I hope to go back one day. Zanny was a really good Sales Associate. Intelligent and very helpful and honest. Thank you so much. 😊
Fixed my ATT phone problem plus Geeks corrected computer issues and viruses... Paid for insurance, glad I did... jt
gabriel m
February 07, 2026
Overall, costmer service has been great. Justin from geek squad was very attentive and solved my issues prompt.
Only issue I've had with Best Buy is their online purchasing system. I ordered & paid for a TV online, but when I arrived to the store to pick it up, I was told the TV was just sold. Huh? I don't know how a big company as Best Buy can have this happen. I still gave them 5 stars because 4 1/2 was not offered.