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Best Buy Brookfield
Services Offered
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Frequently Asked Questions About Best Buy Brookfield
How do I check product availability at the Brookfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Brookfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Brookfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Brookfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2250 reviews)
Beth S
November 06, 2025
5 out of 5
Staff always helpful & friendly
James T
November 04, 2025
1 out of 5
You cannot call the store directly. First they connect you to an AI that does not have any answers. Then they connect you to someone overseas who does not have any answers. Overseas rep will refuse to connect you to the store. I can go in the store and people are just standing around not doing anything. this is idiocy.
Griffen G
November 04, 2025
5 out of 5
Will was very professional and a great help he immediately asked if we needed help and was able to find the perfect product for me thank you
Benjamin S
October 23, 2025
5 out of 5
I had my car stereo installed by Tyler. He was the nicest and most knowledgeable guy, i have an old car and its interior is reputably brittle. He took great car of it, kept everything in one piece (which is nearly impossible with the fragility of the plastic interior, faux wood paneling). He took his time and made it sure everything worked, that the presets delivered the best sound possible (car had old speakers i have not replaced), and that the new system didnt interfere with any of the climate controls (a common problem with my model car, 94 lesabre). He was so meticulous. I really love my car, its my "classic ride", my family car, I take so much pride in it. I put it in the right hands with Tyler. I cannot recommend him enough. Thanks dude! Youre off to great things in life.