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Best Buy Brookfield
Services Offered
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Frequently Asked Questions About Best Buy Brookfield
How do I check product availability at the Brookfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Brookfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Brookfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Brookfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2222 reviews)
Jeremy P
July 23, 2025
5 out of 5
Great service
Trinity S
July 21, 2025
5 out of 5
Dallas was so helpful!
Leo P
July 16, 2025
5 out of 5
Been going there since 2011 and love shopping there love the people working there always highly recommended best my location and greenfield
Robert J
July 16, 2025
1 out of 5
Best Buy Brookfield hosts AT&T Wireless salespeople who recently signed me up for their wireless plan promising monthly rates of half of what I had been paying with Verizon. Not only did my rates jump over 40% higher than my prior plan, but virtually all of the promises made were not kept. This is infuriating, and it gives Best Buy a black eye.
Response from Best Buy
July 16, 2025
Hello, Robert,
Thanks for leaving a review here on Google. This is far from the feedback that we strive to hear from our mobile customers. I can understand wanting clarity on your bill.
So that we can look into this closer and better advise, please send us a private message on social media. We would be happy to help you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Please mention the phrase “Google review #16524” when reaching out to us on social media, and be sure to include your full name, phone number, and email address.
Regards,
^Ravi