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Best Buy Asheville
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
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Frequently Asked Questions About Best Buy Asheville
How do I check product availability at the Asheville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Asheville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Asheville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Asheville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3067 reviews)
Mateo
June 07, 2025
5 out of 5
Daniel was very helpful in helping me choose the right laptop today.
Andrew G
June 07, 2025
5 out of 5
Came here to buy a MacBook during their Apple Sale. The employees were helpful and knowledgeable in making a decision and then retrieving the product.
Andy W
June 07, 2025
5 out of 5
Had an excellent experience purchasing my new MacBook at Best Buy. From the moment I walked in, the staff was helpful, knowledgeable, and made the entire process smooth and stress-free. I had a few questions about the different models, and the associate took the time to walk me through the options, explaining the differences in performance, storage, and features in a way that was easy to understand without being pushy.
They had a solid selection in stock, and I was able to walk out the same day with the exact model I wanted. The setup assistance was a nice bonus—they offered to help get it started and made sure I knew how to transfer everything from my old device.
Pricing was competitive, and I appreciated the option to add AppleCare and accessories on the spot. I also used some Best Buy rewards points which made the deal even better.
Overall, it was a great buying experience. Quick, easy, and professional. If you’re in the market for a MacBook and want expert help without the hassle, Best Buy is a great place to go. Highly recommend stopping in and talking to the team.
Abu M
June 05, 2025
4 out of 5
Good place , reasonable price , and excellent service v