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Frequently Asked Questions About Best Buy Auburn Hills

How do I check product availability at the Auburn Hills Best Buy?
How do I check my order status?
My local Auburn Hills Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Auburn Hills stores’ holiday hours?

Recent Reviews

4.2
(3388 reviews)
Joanie M
February 21, 2025
1 out of 5
The worst phone service I ever experienced. I bought 2 TVs in a week. One delivered just two days ago fell from the table while I was hooking the cable line and it broke. A 55 in in the garbage. So I call to order another TV, this one a different model, however they are making me wait a week to receive it. I called just yesterday and originally wanted to pick it up but today called to switch to delivery. They denied it to me, just after one day! I spent a lot of money here and will NEVER STEP FOOT IN THIS STORE, OR PURCHASE A THING FROM BEST BUY EVER AGAIN!😡 Almost two weeks without a TV and they couldn't squeeze my delivery in! I'm only 6 miles from the store that they will be dropping my TV off at! FU people!! I'm so sick of all of this and so stressed after breaking a brand new television.
Response from Best Buy
February 21, 2025
Hello, Joanie, We know it's frustrating when you have to wait for a delivery. All of our teams are scheduled 7 a.m. to 7 p.m. and there typically is no room to squeeze a delivery in, even if it is close to the store. If you'd like us to check to see what's possible with your delivery, please send a private message on social media with your name, phone number, and email. Please mention Google Review 64839182. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport Sincerely, ^Meghan
Ali M
February 19, 2025
5 out of 5
Knowledgable sales at tv dept. Also switch tv after one week . W no issue...
Guess W
February 13, 2025
5 out of 5
Today me & my wife purchased an apple watch & was very satisfied with George who was professional quick & helpful with any questions & we liked best buy price too
Craig N
February 12, 2025
5 out of 5
They use the Geek Squad to run their service dept. Great service and affordable!

About Best Buy Auburn Hills

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