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Frequently Asked Questions About Best Buy Auburn Hills

How do I check product availability at the Auburn Hills Best Buy?
How do I check my order status?
My local Auburn Hills Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Auburn Hills stores’ holiday hours?

Recent Reviews

4.1
(3638 reviews)
Mary E
October 17, 2026
5 out of 5
Excellent customer service!
tammy
October 12, 2026
5 out of 5
Great customer service!
Matt H
October 12, 2026
2 out of 5
We’re great originally, asked customer service for help over the phone and we’re extremely rude and not helpful in any way.
Response from Best Buy
October 12, 2026
Hello, Matt, Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience with our customer service. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #236777" for reference. You can find us here: Twitter(X): https://bby.me/pFcbTH Facebook: https://bby.me/qptljO Instagram: https://bby.me/PT5879
Cthulu T
October 11, 2026
5 out of 5
I doordash here. The staff are usually on point to item location. I also buy personal items here. Overall have not had a bad experience. Friendly staff. Knowledgeable staff.

About Best Buy Auburn Hills

bestbuy.com