Frequently Asked Questions About Best Buy Auburn Hills
How do I check product availability at the Auburn Hills Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Auburn Hills Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Auburn Hills stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Auburn Hills Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3589 reviews)
zxcold
June 26, 2026
5 out of 5
Lots of blue
BILAL J
June 25, 2026
5 out of 5
A good place to buy electronics. I bought a travel adapter. Couldn't see much variety of latest tech but what's available has decent pricing. Staff was nice and friendly.
Ryan T
June 21, 2026
3 out of 5
Took my phone here for apple service. They instead of putting my SIM card in the new phone they sent it back with my old phone
Response from Best Buy
June 21, 2026
Hello,
Thanks for taking the time to leave your feedback. It's unfortunate that that happened. We understand why you would be upset. We would like to speak with you more regarding your visit. Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 175330 in your message to us.
X: https://bby.me/oYp9Gb
Facebook: https://bby.me/908wAs
Instagram: https://bby.me/fiariP
Reicheru
June 19, 2026
3 out of 5
Shame its the last remaining location in my area
Response from Best Buy
June 19, 2026
Hello.
We can understand wanting to have the best experience when shopping with us. If you need anything, please reach out to us on one of the following social media platforms. Be sure to also reference your review number, 174544, when reaching out. Thanks.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy