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Best Buy Cascade Station
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Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Cascade Station
How do I check product availability at the Cascade Station Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Cascade Station Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Cascade Station stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Cascade Station Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5200 reviews)
Alex M
May 06, 2025
5 out of 5
Restroom was clean supporting staff was Very Helpful.
Nick
April 30, 2025
5 out of 5
Best in town
Stephanie A
April 30, 2025
4 out of 5
Stopped by Best Buy today to pick up some new Apple AirPods and a screen protector. While they didn’t have the exact screen protector I normally use (which is why it’s a 4 out of 5 for me), everything else about the experience was great!
The associate who helped me choose my AirPods really listened to what I needed and gave me great advice. He also told me that with AppleCare to set my calendar to get new AirPods in 1 1/2y. The cashier was also super helpful, making sure I knew I’d get credit for my previous purchase under warranty.
When it came time to apply the screen protector, the associate mentioned a fee I hadn’t been told about—but instead of making it a hassle, he kindly said, “No worries, I’ll do it for you and let the team know for next time.” That right there is customer service!
From being greeted when I walked in to being helped through every step, I left feeling taken care of. Shout-out to the Best Buy crew—y’all made tech shopping easy today!
#BestBuyExperience #AppleAirPods #GreatCustomerService #TechShopping
Matteo G
April 27, 2025
5 out of 5
Greeter today (4/27/25) was so helpful and chipper. Happy to see such helpful staff in this cold world. Made me want to live another day. One more day…