How do I check product availability at the Salem Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Salem Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Salem stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Salem Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4565 reviews)
Jay F
May 09, 2025
5 out of 5
Walked in . Walked out. New t.v. in hand. Straight to the point. Didn't press hard to upsell me. But then again, I got the best
Vibe
May 08, 2025
1 out of 5
You cannot call the physical store, even when you call the customer hotline number and ask them to transfer you to the store they tell you that it is impossible.
Shanice G
May 04, 2025
5 out of 5
Christian, who works in the camera/media area, he is wonderful and always super helpful/knowledgeable! Thank you for making our experience at Best Buy wonderful and easy going! My husband and I appreciate it! 😁
D A
April 30, 2025
2 out of 5
Worst experience I've ever had shopping a Best Buy. Kid tried every high pressure sales technique including shaming me for looking at the "budget wall" for a laptop. He kept pushing their service package and out right lying to me about what I wouldn't be able to do for free myself. He said I had to buy a new office 365 subscription and that my lifetime office home subscription was dead with my old computer. Come to find out, all I needed to do was log into Microsoft and open Word and they automatically transferred my subscription. He also said I had to pay them $150 to get my files off my old dead computer. This is a free service at Staples and only requires a $10 adapter to do it yourself.. DON'T BELIEVE A WORD THEY SAY! Do your own research and save a lot of money. The only reason I'm giving them 2 stars is the laptop I bought had the best stats for the price around.