RYAN. Geek at Squad dep. at the Westbury store did my setup for my new computer also bought at Westbury he was knowledgeable did all that my son asked him to of course he got involved
and when picked it up he gave me his undivided attention! Needed a lot of help because of new
computer! He was very patient’s I give him
5 STARS
Dreadful queue management on most occasions. What a pity for this well stocked, well organized Westbury, NY, store. Wonder what prompts protracted discussions at cash register, maybe selling associated services, even as follow-through shopper queues get backed up.
Two sets of cash registers, same situation in either.
Problem for this leisurely pace seems to be systemic. Other store associates keep doing their thing (not assisting shoppers, though), but do not try to speed-up checkout process by reinforcing staffing at registers.
No wonder Amazon is making inroads in these impatient times.
Response from Best Buy
January 18, 2025
Hello!
Thank you for taking the time to leave a review. As a consumer myself, I can certainly appreciate a speedy checkout process. At Best Buy, we truly aim to create excellent customer experiences with a seamless process from beginning to end.
So that we can formally document your feedback, please reach out to us via Facebook (facebook.com/BestBuy), Instagram (instagram.com/bestbuy), or Twitter/X (twitter.com/BestBuySupport). When you message us, please include your full name, phone number, and email address, as well as your Google review 64700022.
Kind regards,
^Pre
Wide selection of electronics and set up to easily find and compare
Seems to be lowest prices around
Best Buy close to Long Island!