Best Buy Champaign

I had an absolutely wonderful experience with Cee-Jay at Best Buy in Champaign when he installed my dash cam. He was friendly, professional, knowledgeable, and incredibly easy to work with from start to finish. What really stood out to me was how well he communicated throughout the entire installation. He explained everything clearly, answered all of my questions, and took the time to ask about my preferences for how I wanted everything set up in my car rather than just making assumptions. I really appreciated that attention to detail and the fact that he wanted to make sure the final setup was exactly what I wanted. As a woman, I also especially appreciated that Cee-Jay treated me with genuine respect and never once made me feel like I didn’t know anything about cars. He spoke to me like a knowledgeable customer, listened to what I wanted, and made the whole experience comfortable and straightforward. That kind of professionalism really makes a difference. It was clear that Cee-Jay knows what he’s doing and takes pride in his work. I would absolutely recommend him to anyone who needs an installation done right. Best Buy is lucky to have someone like Cee-Jay working for them. He deserves a raise!

Didnt get their names but the verizon phone guy and new phone girl were top tier in customer service after dealing with some silly issues/people before getting to me. As long as best buy sells phones and switches data I'll never go to a att store.

Absolutely disgusting they refuse to actually work at this store! Instead they outsource their CALLs to some call center no where near here, which refuse to actually give you any person at the store! Trust and believe this will be my LAST time ever using this BEST buy for their pure laziness

ive been all around the U.S and this guys have been probably one of the kindest guys i have talked to. The guy that greets you at the entrance knew the whole store like blindfolded. hope more places were like this.