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Best Buy Concord Pike
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Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Concord Pike
How do I check product availability at the Concord Pike Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Concord Pike Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Concord Pike stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Concord Pike Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3994 reviews)
Bruce T
April 30, 2025
3 out of 5
Not sure what’s going on but you can’t enter this location. It’s best to order online and either pickup curbside or use their lockers. With that being said, everything went relatively quickly from ordering to pick up.
Sofia P
April 27, 2025
5 out of 5
I went to this location earlier this year to look for a computer. My husband and I had the pleasure to work with Fab who helped us pick the perfect computer for our needs and also made the whole transaction extremely easy.
Mike A
April 21, 2025
5 out of 5
I needed to replace the cracked screen protector on my iPhone. I waited at the nearby Verizon store for about 20 minutes without seeing anyone in front of me in line getting any help. I gave up and went to this Best Buy. I was in and out with the new screen protector installed in under five minutes and for less than half the price (including install) of what Verizon was charging for just the screen protector. The staff were friendly and efficient and genuinely seemed interested in solving customers’ problems. Great experience.
(On my way out, I saw two other people who had been ahead of me in line at the Verizon store. Guess we all gave up.)
Zave
April 13, 2025
5 out of 5
Best Buy has very professional staff members that are well knowledged about their products they sell. Plus this store has a Geek Squad area. The products are worth the money for the value of lifetime you get with that product. To me, it seems their products last longer than any other store and the warranties are worth to the add on with those products.