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Frequently Asked Questions About Best Buy Concord Pike

How do I check product availability at the Concord Pike Best Buy?
How do I check my order status?
My local Concord Pike Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Concord Pike stores’ holiday hours?

Recent Reviews

4.2
(3994 reviews)
Bruce T
April 30, 2025
3 out of 5
Not sure what’s going on but you can’t enter this location. It’s best to order online and either pickup curbside or use their lockers. With that being said, everything went relatively quickly from ordering to pick up.
Sofia P
April 27, 2025
5 out of 5
I went to this location earlier this year to look for a computer. My husband and I had the pleasure to work with Fab who helped us pick the perfect computer for our needs and also made the whole transaction extremely easy.
Mike A
April 21, 2025
5 out of 5
I needed to replace the cracked screen protector on my iPhone. I waited at the nearby Verizon store for about 20 minutes without seeing anyone in front of me in line getting any help. I gave up and went to this Best Buy. I was in and out with the new screen protector installed in under five minutes and for less than half the price (including install) of what Verizon was charging for just the screen protector. The staff were friendly and efficient and genuinely seemed interested in solving customers’ problems. Great experience. (On my way out, I saw two other people who had been ahead of me in line at the Verizon store. Guess we all gave up.)
Zave
April 13, 2025
5 out of 5
Best Buy has very professional staff members that are well knowledged about their products they sell. Plus this store has a Geek Squad area. The products are worth the money for the value of lifetime you get with that product. To me, it seems their products last longer than any other store and the warranties are worth to the add on with those products.

About Best Buy Concord Pike

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