Frequently Asked Questions About Best Buy Northgate
How do I check product availability at the Northgate Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Northgate Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Northgate stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Northgate Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.8(3109 reviews)
dovakhiin4
September 12, 2025
5 out of 5
Friendly and helpful staff. Helped me find what I was looking for shortly before closing time.
greg h
September 11, 2025
4 out of 5
I like the JBL
OneDaydreamAtATime
September 09, 2025
1 out of 5
Four different sales prompts before buying with a shoddy touchscreen that wont register my "no thanks". One of them wanted me to insure my $99 product for $179, almost twice the cost of the item. Manager is also fed up and says no way to tell corporate this. Figure it out because its ridiculous noone wants 4 sales pitches in a row at checkout. Wont be back.
Response from Best Buy
September 09, 2025
Hey there,
We understand your concerns surrounding your checkout experience with us. We would love to follow up with you on this. Please send us a private message on Facebook (https://bby.me/jx2k43), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #41481".
Abel R
September 08, 2025
1 out of 5
Muy mal venden productos dañados y no te respetan las garantías yo compré un televisor el día 7!de septiembre cuando lo abrí y manipulé con extremo cuidado y lo conecte para verlo estaba estrellada toda la pantalla y fui a regresarlo al día siguiente la manager muy prepotente me dijo que era solo mi culpa y no me quiso hacer válida la garantía que fue mi culpa solo porque le hablé en español son unos rateros