Just bought the new Mac Air. Good help
Had good luck with the Geek squad when my old desktop stopped working. They have it a hard disk transplant to an SSD and I was able to get the programs I needed off the old windows 10 system. Pleasant tech folks here that know what they’re doing. a reasonable charges. I’ll come back again.
I recently had a fantastic experience with the Geek Squad team here. Their team was attentive and knowledgeable, and their timeframe was spot on. I know the repair was not completed in house, but I would like to highlight that the team did an amazing job. My protection plan was well worth it… thank you!
The lady named angel was rude and very disrespectful. She said she was the head of the computer department and she was very judgemental. I told her what I do for a living and immediately got offensive because she did not like my career. She should not be the head of a department if she is going to judge people so easily.
Response from Best Buy
March 16, 2026
We understand the frustration when you did not have a positive experience with our team. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/Ty747u), Twitter/X (https://bby.me/vgLD1W), or Instagram (https://bby.me/uPMMku), and mention your Google review, 129973.