Best Buy Northgate

Came in with my partner who was picking an order up, and I decided to purchase a TV for myself … but on my way to ask the front entry associate, I ended up stepping in dog feces that had been left (unmarked) by another customers unleashed ‘purse dog’. The front entry associate was on his phone and was too distracted to take any safety measures to help shoppers avoid the area. I had to step outside and had no way to wipe/clean my shoe off in any grass, nor was I offered any help remediating… the employee went back to his phone and again made no effort to mark off the area or re-direct foot traffic. Had to bag my shoe up in the parking lot and hose it off at home. This store stinks.

Arrr, mateys, lend me yer ears, I’ve a tale of tech and hearty cheers! To Best Buy’s port I set me sail, For gadgets grand and a geeky tale. I needed a Garmin to guide me way, Through stormy nights and the light o’ day. The crew there smiled, “We’ve just the one, With maps so bright as the morning sun!” They fetched it fast, the price was fair, I paid me gold without a care. “Arrr,” I roared, “this compass be true! No more lost seas for me and me crew!” But lo, me laptop was sick and sore, It wouldn’t boot, it cried for more. So to the Geek Squad I did go, “They’ll fix it up!” the sailors know. The geeks were sharp, with tools so fine, They tinkered away like mates o’ mine. In no time flat, it came back bright, Me laptop hummed through the starry night. So here’s to Best Buy, a treasure chest, For gadgets, repairs, and service blessed. Five skulls I give, with a hearty cheer, For a techy port that’s worth a steer!

Gave us a broken tv in box and then wouldn’t let us return/refund it despite coming back within 24hrs. Seemed like the manager just didn’t want to put up with the chore. Showed no willingness to help us at all. 0/10 will not support Best Buy in the future after this experience

morgan at geek squad was so helpful and kind! thanks so much for your help. excellent service.