Best Buy Lynnwood

I had an outstanding customer service experience today thanks to Daniel, one of the supervisors at Best Buy. My Nespresso Breville machine suddenly stopped working just three days after the end of my 2-year TotalTech warranty, and I honestly expected the worst. Daniel stepped in with professionalism, kindness, and a genuine desire to help. He patiently reviewed the situation, explained my options clearly, and went above and beyond to make sure I wasn’t left without a solution. Because of his help, I was able to return my faulty unit and smoothly purchase a new Nespresso Vertuo Creatista. It’s rare these days to find someone who truly listens and takes ownership of a customer’s issue, but Daniel did exactly that. His attitude turned a stressful situation into a positive experience. Best Buy is lucky to have him — and I highly recommend asking for Daniel if you need assistance. Exceptional service.

Black Friday weekend was well staffed with associates who where helpful.

Had a great experience with Russell the HP rep, very helpful and courteous.

Excellent workers very polite communicate extra well with customers with patience The training must be superb I've worked as a manager in training in the past The fact that all 👍 are behaving properly similarly means the quality control with the training works