Best Buy Long Island City

Enjoyed my time there

If have zero star, I went to there buy a Fitbit band ask them open box ,they gave us 2 watches but 2 ladies very rude and they won’t let us to see it, they quickly put one watch back after open it. I have no idea because it is opened box, if you gave any rule or policy about CAN’T take a look at opened box. we have to see how the quality is. They were also whispering very quietly, criticizing why we kept looking, but we could all hear them clearly even though we didn’t say anything at first. Later, I couldn’t stand their arrogance and rudeness anymore, so I said, “We’re here to shop, not to argue,” and I had already walked away, but she kept shouting loudly. When I walked past that area again, she said, “You came back because you want to argue with me?” I responded, “Is this your place? I was just walking by, I’m far away from you — is that not allowed?” But she kept saying something,and yelling “hooray hooray.” I filed a complaint with their manager, and while we were talking, one of the women was still laughing nonstop. I don’t know how Best Buy ended up handling the situation, but when I returned to the store about a minute later, the two of them were still there. Maybe you didn’t have this bad shopping experience here, Hope they treat you with a smile and patience.

Harry was great. I will definitely be returning if I need anything eles. Thank you !

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