Frequently Asked Questions About Best Buy Long Island City
How do I check product availability at the Long Island City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Long Island City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Long Island City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Long Island City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(7623 reviews)
Trusdian M
December 16, 2025
3 out of 5
This best buy is under staffed, and takes a really long time to get help.
belamy a
December 12, 2025
1 out of 5
Esta tienda no la recomiendo me robaron horriblemente nose si por ser latina o que ??? Me vendieron un teléfono y me vendieron un seguro me cobraron 2 veces el seguro y cuando quise usarlo me dijoeron que se cancelo porque el seguro estaba junto con una membresía que yo nunca acepte y no me informaron ni nada simplemente a las personas que venden hay no les importa el cliente son mal educados están conversando y nadie te soluciona nada 🤷 jamás compro en best buy nunca más ...
Response from Best Buy
December 13, 2025
Hola, Belamy,
Gracias por compartir su experiencia con su compra y protección. Puedes contactarnos por uno de nuestros perfiles de media sociales debajo con Revista 87081 para ayuda.
Facebook (https://bby.me/f29b1e)
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Instagram (https://bby.me/j7u4x5)
Christopher S
December 10, 2025
5 out of 5
Customer service was great. Staff was friendly and knowledgeable!