Evance was very helpful to my son and I. Bought a new phone and iPad and he gave us tips and tricks on how to maintain them and where to go if we ever ran into problems. Highly recommend
My experience initially started on the wrong foot due to a delivery issue, but it had nothing to do with the in-store team. Thankfully, Sadia stepped in and completely turned things around. She was proactive, professional, and truly cared about making things right. She followed up consistently and made sure I left happy. This is now my go-to Best Buy — the great prices draw you in, but it’s the outstanding customer service that keeps you coming back. Huge thanks to Sadia and the entire team for going above and beyond!
Sadly their managers add best buy plus memberships without your consent to your purchase, which is a business practice you would expect in a car dealership. The wait times are also an hour. Theyre also terribly understaffed which i do feel bad for since it makes it harder for the employees to deal with customers, which is very likely why the experience there is terrible. While i dont blame the employees entirely, youre better off going to another best buy