So I brought the warranty for the switch 2 my controllers not working properly , it was told to me bring it back and I get a new if it broken , I go there they tell me to call this number 888-237-8289 , the number say I have to go back to the store ! And wait smh I’ll be back today , they use to be my favorite store , guess it time to give up the credit card ! Thank god I shop there like I used too I would be highly annoyed ✌🏽✌🏽✌🏽 , not sure if the extra warranty is worth it
Terrible experience. I returned a Galaxy S26 phone, and according to my refund check, it should take 10 to 15 days. I made the purchase with cash on May 5th and returned it on May 7th, and today, August 28th, 2026, they still haven't sent me the check. You call the company, and nobody offers a solution; they all tell you the same thing. and if you ask them to speak to a manager they only say that they are going to call you and they don't call you, they are scammers.