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GEEK SQUAD

Best Buy Chelsea (23rd And 6th)

ClosedOpens at 10:00 AM
4.0
(6487 reviews)
60 W 23rd St
New York, NY 10010
(212) 366-1373
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ClosedOpens at 10:00 AM
TuesdayMay. 1610:00 AM - 9:00 PMWednesdayMay. 1710:00 AM - 9:00 PMThursdayMay. 1810:00 AM - 9:00 PMFridayMay. 1910:00 AM - 9:00 PMSaturdayMay. 1310:00 AM - 9:00 PMSundayMay. 1410:00 AM - 8:00 PMMondayMay. 1510:00 AM - 9:00 PM
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Frequently Asked Questions About Best Buy Chelsea (23rd And 6th)

How do I check product availability at the Chelsea (23rd And 6th) Best Buy?
How do I check my order status?
My local Chelsea (23rd And 6th) Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Chelsea (23rd And 6th) stores’ holiday hours?

Recent Reviews

4.0
(6487 reviews)
Jenn C
May 11, 2025
5 out of 5
Definitely the best Best Buy I've experienced in a while, the staff was incredibly attentive.
Brianna S
May 11, 2025
5 out of 5
I had a pretty frustrating experience with completing my Best Buy order at Union Square since I am of older age and had no one to assist me, so I decided to plead for help at another Best Buy with my intent to purchase. What turned everything around was a manager named Joaquin at the Chelsea Bestbuy around 23rd St. He listened with real empathy, understood the importance of the gift, and truly felt the weight of the situation. Instead of brushing it off, he found a fast and thoughtful solution that I will never forget. Thanks to him, I was able to walk out of that store with a similar gift in hand and my heart genuinely uplifted. Joaquin Couvertier deserves major recognition. His level of care and professionalism is exactly what every customer hopes to find, especially during difficult moments. I genuinely believe that Best Buy is lucky to have him on their team. His presence at your store will no doubt have a positive and lasting impact on the customer experience. Thank you again, Joaquin. You made a difference; and I will 100% fill out the Thank You Email as soon as I get it.
Jose M
May 10, 2025
4 out of 5
Poco stock de productos para lo grande que es la tienda.
Ievgen T
May 10, 2025
1 out of 5
Ordered online and chose shipping at checkout. The order was packed and ready to be shipped same day. However, as they said, carrier didn’t arrive. Chatted online May,7th, agent said item is ready at 23rd street New York location and waiting for shipment. I said i can pick up myself if it takes so long to be shipped. Agent assured it will be shipped in 24 hours. Chatted and called on May 10th. Still package is sitting at 23rd street New York. Called dispatch center of that location, no help at all, saying that they don’t know when carrier will come for delivery, they have no control of them. I said again, i can pickup the item myself from the store. Answer: once it’s chosen to be shipped, customer can’t pickup it, even if it takes already 5 days to deliver the item which is packed and ready to be shipped. 0 help, 0 understanding, 0 common sense. Still no item.

About Best Buy Chelsea (23rd And 6th)

At Best Buy Chelsea (23rd And 6th), we specialize in helping you find the best technology to enrich your life. Together, we can transform your living space with the latest smart home technology, HDTVs, computers and gaming consoles from your favorite brands. We can walk you through updating your appliances with cutting-edge refrigerators, ovens, washers and dryers. And we can help you make the most of your active lifestyle with our huge selection of health and wellness gear.

You can also rely on the Best Buy Chelsea (23rd And 6th) team to keep your devices running smoothly with the full range of Geek Squad® services , including installation, delivery, set up, protection, repair and support. To ensure you can get the assistance you need, you can schedule a service with Geek Squad® for a time and date that fits your busy lifestyle. Or come in and visit us at 60 W 23rd St in New York, NY, so we can help you find and navigate the perfect new camera, cell phone, TV , video games and more.

Can't make it to the Best Buy Chelsea (23rd And 6th)? Don't worry — visit our virtual store where you can live chat, voice call or video call with product experts who can help you compare items, check out, or even show you a product demo. You can also shop popular categories online or Discover & Learn with our detailed Shopping Guides, in-depth How-To guides and helpful Tips and Ideas. Learn how to live more sustainably, discover the latest must-have electronics and explore what best fits your lifestyle, home, workspace and everything in between.

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