Customer service:
I had an incredible customer experience thanks to Sonet Siddique, Field Leader at Best Buy - 23rd Street and 6th Ave NY NY 10010 location.
From the moment I walked in the store, Sonet was attentive, knowledgeable, and genuinely committed to helping me find the right solution. Whether it was answering complex computer technical questions, offering thoughtful computer recommendations e.g. Lenovo Legion, Acer Predator, Gigabyte, Asus gaming etc, or simply treating me with kindness and respect, his exemplary customer service was unmatched.
Sonet combines professionalism with kindness effortlessly.
Best Buy is fortunate to have human capital talent, Sonet as an employee. Sonet should be recognized for his unmatched outstanding professionalism and expertise.
Sonet is a contributing asset to the company and who clearly effects the corporate bottom line.
Sergio D
November 17, 2025
Product was alright, I bought a MacBook air.
However the associate who "helped" me was terrible. Not knowing about how much tax id be charged, giving me a wrong price information about the product and having honestly very bad attitude, even after I made the purchase.
I only completed it the purchase because I knew what I wanted from before and was decided to buy, if it would be on the representative I wouldn't have bought nothing.
(9th Nov 2:11pm)
Bhupender K
November 14, 2025
Many locations in the city and many options