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Best Buy Chelsea (23rd And 6th)
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Alienware Experience Shop
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Frequently Asked Questions About Best Buy Chelsea (23rd And 6th)
How do I check product availability at the Chelsea (23rd And 6th) Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chelsea (23rd And 6th) Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chelsea (23rd And 6th) stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chelsea (23rd And 6th) Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(6732 reviews)
Brenda M
January 15, 2026
1 out of 5
Please do not shop at Best Buy for anything. They just ripped me off for $446.38. I had hoped that when they went bankrupt, they would come back with an eye on serving their customers. That has not happened, and I am hoping that soon they will not be allowed to stay in business at all, so they cannot continue to harm customers. Three months ago, because my desktop could not handle Windows 11 and Microsoft was requiring it to provide cyber security, I bought an HP OmniDesk i3. The on-off button became problematic two months into ownership and stopped working three months into ownership. I could not turn the device on! When I tried to get my money back from Best Buy, or at least get a store credit so I could purchase a computer other than HP, I was informed they would NOT honor HP’s one-year warranty, and that because I had not purchased Best Buy’s EXTENDED warranty, I could take my device home, box it up, and send it to HP to maybe get someone, somewhere to repair the on/off switch or maybe get them to send me a new OmniDesk 13, that would also very likely have a faulty on/off switch. This effort would take months with no guarantee I would ever get a desktop that worked! Of course, I could just buy a new computer from them on the spot and buy the extended warranty if I would like. They had a salesman ready and waiting to help me!
So, the moral of this story is DO NOT by an HP anything! And, if you must or think it is OK to shop at Best Buy, figure the cost of their “EXTENDED” warranty into the price of whatever product you buy. Because, without paying for that, you will have NO SERVICE whatever. They are lying when they call it “warranty”. It is actually part of the cost of getting them to honor any purchase you make from them.
Moreover, when I tried to post this review on Best Buy Reviews, I was denied access to the service. BEWARE of this company!
Ronald R
January 15, 2026
5 out of 5
My cell was full of viruses. In minutes it was fixed. Quick and professional by the Geek Squad.
Rodrigo V
January 14, 2026
1 out of 5
La peor experiencia en un BestBuy, he ido a varios en Miami, Orlando, Houston y Atlanta y el servicio excelente. En este no tenian ganas de atender, habia que rogarles para poder preguntarles y su respuesta de "lo que se ve es lo que hay" no la esperaba para un BestBuy.
Mariana G
January 13, 2026
1 out of 5
Péssimo atendimento. Quase não tem funcionário e para te dar alguma informação, parece que estão sendo colocados na forca. Fui para comprar um fone de ouvido e sai de lá sem o aparelho porque parecia que não queriam vender.