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Best Buy Chelsea (23rd And 6th)
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Alienware Experience Shop
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Frequently Asked Questions About Best Buy Chelsea (23rd And 6th)
How do I check product availability at the Chelsea (23rd And 6th) Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chelsea (23rd And 6th) Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chelsea (23rd And 6th) stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chelsea (23rd And 6th) Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(6687 reviews)
Lucy S
December 03, 2025
1 out of 5
A standard example of American customer service- the staff here could not care less about helping you. I come here for location proximity but every time I hate it
Response from Best Buy
December 03, 2025
Hello, Lucy.
We understand the frustration when you feel you did not get a good experience in one of our stores. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/ykqkdn), Twitter/X (https://bby.me/u4nfwt), or Instagram (https://bby.me/jsf7sf), and mention your Google review, 80734.
Fernando B
December 02, 2025
5 out of 5
Muy buen surtido
Alice L
November 29, 2025
5 out of 5
Melany really helped me with my pick up order. It wasn’t ready yet but she got them for me asap!
Daniel M
November 22, 2025
1 out of 5
Staff are scammers! Adding a BestBuy membership plan without asking and pretending it's Mandatory is predatory behavior. Trying to explain to me that I can't move my office software to a new laptop and lying to me that I need to buy another license now is is beyond unacceptable. How many people have they already scammed??? Beware of shopping here.
Response from Best Buy
November 22, 2025
Hello, Daniel,
Thank you for reaching out for assistance with your concerns regarding a membership being added to your purchase. Please note that Microsoft Office offers the option for their Office 365 that can be setup on a certain number of computers depending on the service level. Some Office products have keys that get tied to your local machine. These may be able to be transferred by going through Microsoft if they make an exception for you, otherwise a new key would be required for the new computer. We would be glad to look into your purchase if you would like to reach out to us on any of our social media profiles below with Review 73277 for support.
Facebook (https://bby.me/sewpvr), Twitter/X (https://bby.me/kav9jx), Instagram (https://bby.me/lu6nkl)