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Best Buy Chelsea (23rd And 6th)
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Alienware Experience Shop
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Frequently Asked Questions About Best Buy Chelsea (23rd And 6th)
How do I check product availability at the Chelsea (23rd And 6th) Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chelsea (23rd And 6th) Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chelsea (23rd And 6th) stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chelsea (23rd And 6th) Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(6480 reviews)
Sebastian G
May 06, 2025
1 out of 5
El servicio es pésimo. Tardaron una eternidad en traer la mercadería y en cobrar. Mejor compra online en esta tienda!
Carolina P
May 06, 2025
1 out of 5
Hoy me atendieron super mal. Fui a colocar un templado me hicieron esperar 40 minutos y luego, como estaba cerrando, el empleado tomo el vidrio como si estuviera por ponerlo, cancelo la compra sin mi autorizacion y no me lo dieron más. Me hicieron perder el tiempo. Un desastre. No lo recomiendo es mejor b&h
N h
May 01, 2025
4 out of 5
Fast service. Stuffs were very nice and helpful
Sikai Y
April 29, 2025
1 out of 5
One of the worst customer service experiences I've ever had. I picked up a new Samsung 990 Pro SSD from this location, only to find out it was counterfeit. Samsung confirmed it and told me to return it to any Best Buy.
When I tried to return it, the supervisor, Tim, was unbelievably rude — he basically accused me of trying to commit fraud and refused to process the return. He walked away in the middle of our conversation and only accepted the return after I said I’d file a police report. No apology, no accountability — just condescension and hostility.
For a major retailer to sell a counterfeit product and then treat the customer like they're the problem is unacceptable. Avoid this store if you value your time and sanity.