Extremely poor service. Not a single person to assist. Waited about 40 minutes to try and get some assistance in a department. Manager didn't care just said they were understaffed. Site is always a mess now with stuff just thrown into the shelves. Don't know why I even have the total tech subscription anymore. Going down hill fast.
It's a lot like other stores in the franchise these days. It's pretty sparse since they've stopped carrying DVDs and CDs. They have a good selection of electronics, TVs and appliances. I usually stop here when I need a specific cable or charging block. They're a bit more expensive than the discount retailers but they have a better selection.
Staff is pretty friendly and they don't bother you more than once or twice asking if you need help.
After making an appointment for iPhone servicing and driving an hour to get there, I was told that they didn’t have any help in the back and it would be over eight hours for me to get my phone back. So? What’s the reason for making an appointment? They didn’t tell me they didn’t have enough help to service my phone when I made the appointment. That’s absolutely unacceptable. That is the last time I set foot in a Best Buy,
Levi was very helpful as soon as we walked in, he helped us find everything we needed. It would’ve taken a lot longer without his help so I’m thankful for that.