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Frequently Asked Questions About Best Buy Westfield

How do I check product availability at the Westfield Best Buy?
How do I check my order status?
My local Westfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Westfield stores’ holiday hours?

Recent Reviews

4.0
(1535 reviews)
favian m
October 05, 2025
1 out of 5
Rude employees
Response from Best Buy
October 05, 2025
Hey there, Favian, We understand your concerns with not receiving quality customer service during your recent visit with us. We would love to follow up with you on this. Please send us a private message on Facebook (https://bby.me/med3ts), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #52074"
Jennifer H
September 29, 2025
5 out of 5
Really great team at this Best Buy!! Very helpful and all super friendly
Ali G
September 27, 2025
1 out of 5
They make up BS excuses to refuse recycled items and give you a discount. Consumer agency complaint filed :)
Chris “
September 20, 2025
3 out of 5
It's a clean store, usually in good order. I find the employees helpful a good 50% of the time. Usually the ones in the computer area are the sharpest. Most of my issues with Best Buy are more general, as they don't seem to understand where tech has evolved, and going into their stores is like going 15 years into the past. In the past 5 years, they have only ever carried 2 items in stock that I needed. The rest I have buy online and ship to store.

About Best Buy Westfield

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