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Frequently Asked Questions About Best Buy Westfield

How do I check product availability at the Westfield Best Buy?
How do I check my order status?
My local Westfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Westfield stores’ holiday hours?

Recent Reviews

4.0
(1539 reviews)
Timothy C
October 25, 2025
4 out of 5
We always come here to buy our big screen TVs and have been generally guided properly and happy with our purchases
Brian F
October 21, 2025
1 out of 5
Terrible customer service at the Carmel/Westfield location. The employees AND the manager act like they are doing you a favor. They only want to sell you, not help you. I will never go back there again. Too bad zero stars is not an option.
Jay M
October 14, 2025
4 out of 5
Made order to pick up at store order was ready fast
favian m
October 05, 2025
1 out of 5
Rude employees
Response from Best Buy
October 05, 2025
Hey there, Favian, We understand your concerns with not receiving quality customer service during your recent visit with us. We would love to follow up with you on this. Please send us a private message on Facebook (https://bby.me/med3ts), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #52074"

About Best Buy Westfield

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