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Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
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Frequently Asked Questions About Best Buy Muncie
How do I check product availability at the Muncie Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Muncie Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Muncie stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Muncie Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2122 reviews)
Denise C
July 26, 2025
1 out of 5
I'm not sure what idiot thought it would be a good idea to make the local number ring the international call center!😡😡😡😡😡
The tech could not speak or understand English. Stated there is no way to call local store. That I would have to go in there.
No business from me!
Ashlee P
July 24, 2025
1 out of 5
Our family decided to buy a washer at Best Buy in Muncie 3 months ago and give them a chance. ABSOLUTELY HORRIBLE service!!!!!!!! DO NOT EVER buy a appliance at BEST BUY !!!!! Even with a 3 yr warranty that they DO NOT HONOR..............Even the Geek Squad tired to repair it and after 24 days of a service call , they have not honored anything!! Now they telling us to start another service call. IF you have a warranty it would be nice for you to honor it.......... Thank you Best Buy.......Never again will you get our families money................
Response from Best Buy
July 24, 2025
Hello, Ashlee,
Thank you for leaving us a review. At Best Buy, we strive to ensure all of our customers have a positive experience, especially when reaching out for support. However, that was not the case with the washer your purchase. We appreciate your feedback, and would like to offer further assistance. Please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #19894” when reaching out on social media.
Regards,
^Ruby
Rich T
July 22, 2025
5 out of 5
Fast in fixing my sons iPhone
Nate A
July 19, 2025
1 out of 5
I wouldn’t expect them to honor apples limited warranty. It’s clear they work directly with Apple to find any excuse to void the products warranty.
Response from Best Buy
July 19, 2025
Hello, Nate,
thank you for leaving us a review. I acknowledge that you are having issues with the limited warranty Apple provides on their product. I have provided a link below to our Terms and Conditions regarding that information.
https://bby.me/av07n8
If you require additional assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #17826” when reaching out on social media.
Regards,
^Ruby