Love the order online and quick pickup option
Very poor service. Not very friendly and definitely will not be back to this store.
Response from Best Buy
April 15, 2025
Good Evening, Claire,
We certainly understand how you are feeling after not getting the assistance you needed when you reached out. We would be happy to connect with you and work to assist you. Please feel free to send us a private message with your full name, phone number, and email address through social media. Don't forget to include your Google review in your message: #65044534.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby
Five stars to a company willing to take an old, broken microwave and recycle it. Thanks for having an electronics recycling program!
I visited this place in the middle of the day, but there wasn't much staff available at the cash register. I waited for over 10 minutes for someone to assist me. Eventually, I almost had to check out at the Geek Squad desk instead.
Response from Best Buy
April 04, 2025
Hello, Will,
Thank you for leaving us a review. As a consumer myself, I understand the importance of receiving attentive customer service. We appreciate your feedback, and would like to formally document your interaction in our corporate system. If you could, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Kindly mention the phrase "Google Review, Convo #65009930" when reaching out via social media.
Thank you,
^Ruby