Frequently Asked Questions About Best Buy Emeryville
How do I check product availability at the Emeryville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Emeryville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Emeryville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Emeryville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4559 reviews)
Lisa D
November 24, 2025
5 out of 5
Great experience. Staff was accommodating. Person who helped me and my brother was wonderful and helpful.
DONE D
November 21, 2025
5 out of 5
Make sure if you’re looking to buy or upgrade your camera ask for Mark. You must believe a guy who walks the floor with his own camera during his shift at work. This show me he love cameras. I must say BestBuy has the right guy who has an extensive amount of knowledge when it comes to all the cameras in BestBuy.
Ana V
November 18, 2025
5 out of 5
Bueno la persona que me tocó fue un caballero hablaba español no tuve problemas para su explicación fue muy amable muy claro quedé encantada de Best Buy
Andre J
November 18, 2025
5 out of 5
I came in looking for a new TV and it was immediately helped by Antoine M. He was extremely knowledgeable and patient with me answering every single question I had and helped me compare and decide on which TV would be best for me. I ended up going with an LGQNED Evo AI and it was the perfect choice for my needs. Thank you Antoine!