Long lines, wouldn’t honor a price match for a product fulfilled by Amazon
Nilan was a rockstar! He helped me select a great television, was quick to ring up the purchase and even loaded it into the truck for me.
Went into my local bestbuy store in emeryville to purchase a new phone with a friend today,but it didn't go well. Store wasn't busy and asked for customer assistance twice to get information about the phone and no assistance arrived.
Left after waiting a few minutes and just decided to leave without purchasing.
Perhaps this is why brick and mortar stores are struggling and online purchases are the places to order?
Great return policy. I bought a mini fridge, took it home, opened it up, and decided it was too “mini,” and I was able to return it with no hassle. I appreciated that.