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Best Buy Emeryville
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Emeryville
How do I check product availability at the Emeryville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Emeryville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Emeryville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Emeryville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4333 reviews)
Am G
November 21, 2024
2 out of 5
No problem with BestBuy.. but the area is so dodgy that made me extremely nervous leaving my car. I wasn’t sure if I will find my car in the right shape after 20min store visit. securities also inside the store.. felt like you’re entering an airport
Kevin O
November 18, 2024
1 out of 5
Might as well be an online store
Response from Best Buy
November 18, 2024
Hello, Kevin.
Thank you for providing your feedback. We would love the opportunity to help find what you are looking for!
Please feel free to send a private message to one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and one of our agents will be glad to assist.
Best,
^AllisonS
Patricia G
November 17, 2024
3 out of 5
People ignored me when I had questions to ask
Response from Best Buy
November 18, 2024
Hey there, Patricia,
Thanks for reaching out and providing your feedback. We are saddened to hear that this was your experience with us. This is never how we want our customers to be treated. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64439033" and share your full name, email, and phone number.
Thanks,
^Jacob
Gautham E
November 10, 2024
1 out of 5
Absolutely terrible and frustrating experience. Waited 30 minutes IN CRUTCHES because the staff was busy chatting, and I didn't even get a resolution done because they didn't seem like they wanted to help at the slightest.
Just two questions;
1. Why is this place staffed with people who don't even want to try helping you?
2. And why are they so rude about it?
Response from Best Buy
November 10, 2024
Hello, Gautham,
Thank you for your review. We appreciate you visiting your local Best Buy store. Considering you’re currently using crutches to get around, I understand prompt and efficient assistance would be even more important to you now. Our Blue Shirts and Geek Squad Agents should be making all efforts to assist our valued customers and process transactions in a timely and efficient manner. Based on your description, I understand that wasn’t your experience, and it also sounds like the interactions you had may not have been as pleasant as we would have hoped. Our team, which is based out of our Corporate Campus, would ilke to learn more about what transpired and formally document your report to share with the store leaders.
Feel free to connect with our team through social media. You can find us on Facebook (Facebook.com/BestBuy), Twitter/X (Twitter.com/BestBuySupport), or Instagram (Instagram.com/BestBuy). Please provide your full name, email address, and telephone number to complete the documentation process. To protect your personal information, please send those details through private message or DM. Please also reference Google review, 64407290.
Sincerely,
^Sarah