Me and my wife bought a 2700 dollar tv here last week had it scheduled for today. We received no call no show. Never received a 4 hour window but got a window from 7am to 7pm and was told that’s normal. You can’t reach anyone at the store because they forward the calls to an automated system. Never coming here again definitely going to Costco or something else.
Cameron R
January 13, 2026
We visited today because my wife's phone wasn't working. William with Geek Squad at the Barrett Parkway location saved the day. He was professional, proficent and knowledgeable. He fixed our problem and saved the day.
If you do not know, like we didn't, you have to make an appointment to see a team member. Thanks again William. 🙏
I had a decent experience at this Best Buy. Sadly I did not get any discounts for my Apple products I bought :( i can recommend to get the Best Buy plus card/ account or whatever they offer if you go here frequently. I got free 2 yr Apple care plus because of it. Employees are very nice and helpful, Carson who was helping me out was great with getting me the necessary informations I needed.
Breanna B
January 09, 2026
I went to find a monitor to do work and some gaming on occasionally. One of their reps came over to help me out. They were very polite and helpful, notified me of some great deals that were going on. They did not pressure me to buy any one specific thing and answered all my questions. Good experience. Plenty of parking. And I was greeted politely by staff when I first walked in too.