Best Buy Kennesaw

I bought a 65-inch Sony TV 3 months ago, and I also bought a tablet—an iPad. They told me that if it broke accidentally, it would be covered, that there was a protection plan. Today it broke, I went and took it in, and they’re not covering it at all, even though it was an accident. But I asked this so many times—4 or 5 times I asked, “Are you sure?” He even called his manager over and asked him too, and he also said they were sure. I told them, “Look, I have two small children at home. Last year I bought the same TV and it broke. Now I’m buying it again, and if it breaks, I want to pay extra and get a protection plan.” They told me there was a protection plan called Geek Squad and that it also covered accidental damage. But they were lying—they didn’t cover it.

Brila Dudley made my pickup order so easy and quick! Thank you!

I recently placed an online pick-up order for an Apple Watch from this location. However, I wasn't able to pick it up but i still had the option to ship it, so i switched to shipping. It was placed, but it required my payment information ... again .. after I paid. I tried to update it but because the full amount wasn't there .. it wasn't going through (mind you I already paid full amount). So I decided to call, only to be treated poorly. No one was able to tell me why I had to update the information or why it happened to begin with. No one offered to switch it back to pick up or anything! Instead they kept telling me I declined the authorization, which never happened because my payment went through. I don't know if this was a system error or something, but they offered little to no help. Best part is ... the lady helping me hung up on me after 20 minutes of talk and 30 of waiting.

Better price on PC's than Amazon