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Frequently Asked Questions About Best Buy Augusta

How do I check product availability at the Augusta Best Buy?
How do I check my order status?
My local Augusta Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Augusta stores’ holiday hours?

Recent Reviews

4.0
(5541 reviews)
Wanderlust E
August 22, 2025
5 out of 5
Always a fun tech store
Evan P
August 21, 2025
2 out of 5
Great selection. Went to buy noise canceling headphones and was able to try many different brands. After I was set on a $450 pair of Bose, asked an employee to get them out of the locked counter for me. They cordially said they would get someone to do that for me. I waited for 15 minutes at that location, during which I realized I could get them cheaper and next day from Amazon so I left. Had someone cared enough to help me you'd have my money. Do better.
Response from Best Buy
August 21, 2025
Hello, Evan, Thank you for your feedback. We appreciate you taking the time to share your thoughts on the service you received during your recent visit to one of our Best Buy stores. To formally document your feedback, please feel free to reach out to us in a private message or DM on Facebook https://bby.me/6x5r0l, Instagram https://bby.me/lofmqr, or Twitter/X https://bby.me/42enzv. Be sure to mention your Google review 32908. Kind regards, ^Pre
Chace H
August 19, 2025
1 out of 5
Understaffed and slow customer service.
Response from Best Buy
August 19, 2025
Good Afternoon, Chace, We certainly understand how you are feeling after an unexpected delay in getting the assistance you needed while shopping with us. We would love to connect with you and review this situation in depth. Please feel free to send us a private message with your information via social media, so we can help. - Facebook (https://bby.me/1189b6) - Twitter/X (https://bby.me/d12ree) - Instagram (https://bby.me/ld13wh)
ryan w
August 18, 2025
5 out of 5
14 Aug 2025, I was looking for something to replace my gaming laptop and had literally sat in this store looking through every PC and laptop on display. Finally decided on Skytech King 95. Josh and I believe the employee i can't remember sat with me for about 15 mins after close buying accessories and parts. I know one of them gets the commission but give the other a raise or a bonus. Superb customer service from the both of them and alot of patience.

About Best Buy Augusta

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