Everyone was stocking shelves, but only one person in the store was actually helping customers and they had several customers to handle. This is why everyone shops online.
Response from Best Buy
November 16, 2025
Hello,
Thanks for sharing your experience with us. We understand not being able to get the assistance that you needed, while seeing so many employees stocking the shelves instead, isn't ideal. We'd be happy to look into this with you further if you can send a private message on one of our social media platforms, Facebook (https://bby.me/2x29ts), Twitter/X (https://bby.me/w9akh5), or Instagram (https://bby.me/jvbcna), and mention your "Google review #70138".
I absolutely love this location! Mr.Elvis is always in good spirits and very great at his job. He’s good with people and always has a positive attitude. I came to him for help and he went out of his way just to ring me up for some Pokemon cards! He’s the best!!
Adonis R
November 13, 2025
I recently purchased a speaker at Best Buy, and the experience was excellent. The team was very knowledgeable and friendly, taking the time to answer my questions and help me choose the right product. Great customer service from start to finish!