Frequently Asked Questions About Best Buy East Wichita
How do I check product availability at the East Wichita Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local East Wichita Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy East Wichita stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the East Wichita Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3690 reviews)
Amber I
December 13, 2025
5 out of 5
Very pleased with my experience! All of the staff was friendly and knowledgeable and I was asked several times if I had any questions or if I was finding everything. What i wanted was well stocked, even sale items.
Michael W
December 07, 2025
1 out of 5
Tried calling to get a remote starter put in but can't just talk to someone without their pointless ai answering service. All I wanted was to talk to someone to get installed. I'll go elsewhere.
curt c
December 04, 2025
5 out of 5
I had an online order and the staff were helpful and quick. The helped to load my items into my truck even.
James K
December 04, 2025
1 out of 5
Brad the geek squad manager is a tyrant. Very unprofessional. After being very rude to me I asked to cancel my total tech membership and he said "Nope."
Response from Best Buy
December 04, 2025
Hey there, James,
We would love to follow up with you on this and hear more about your recent visit. Please send us a private message on Facebook (https://bby.me/xc8xwl), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #81598