Frequently Asked Questions About Best Buy East Wichita
How do I check product availability at the East Wichita Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local East Wichita Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy East Wichita stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the East Wichita Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3503 reviews)
Cesar C
November 21, 2024
1 out of 5
Came in to get my iPhones battery checked and serviced by Geek Squad and they disabled my Apple account trying to “prepare it for service” and then told me they didn’t have my phones battery after 30 minutes.
Richard A
November 17, 2024
2 out of 5
Not really happy with them. We have bought 2 other phones from them in the past and they helped transfer the data for us and we just bought a 3rd phone and they wanted to charge us $80 to transfer data. I told them for get it. We walked out and told them we'll never buy a phone from them again.
Response from Best Buy
November 18, 2024
Hello,
Thanks for sharing your feedback with us. When getting a new phone, I know how important it can be to ensure that you can access the data from your old device. I understand that after having the data transferred for free in the past, being told it would cost $80 this time, wouldn't have been welcome news. I'd like to have our corporate team review this with you.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details about your visit, including the location, date, and approximate time. Please also mention your "Google review case 64439273" in your message to us.
Sincerely,
^Melissa
Nick G
November 15, 2024
4 out of 5
Bought an oven. Yep.
Tammy D
November 12, 2024
5 out of 5
I bought a fake phone which I didn't know as soon as cuz I couldn't find a cover for it soon as I walked into Best Buy the guy automatically looked at it and tell me that it's a fake Samsung I appreciate that and the gentleman was very knowledgeable