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Best Buy Northlake
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Frequently Asked Questions About Best Buy Northlake
How do I check product availability at the Northlake Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Northlake Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Northlake stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Northlake Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(3525 reviews)
Debrah J
December 20, 2025
5 out of 5
Great customer service from point of entry! The young associate at front door greeted us with a smile and asked if we needed assistance. Upon deciding on which appliance we wanted to purchase we met with KC who was very friendly and helpful. KC was asked by another customer for assistance he politely excused himself, we then proceeded to complete our order with Mikiyas who was just as nice, helpful and informative. We are now looking forward to receiving our appliance by 12/27. Thank you Team for providing premium customer service! #Jackson-Jones Family 😃
Maria J
December 17, 2025
5 out of 5
Alicia helped me find a kickstand for my tablet. I enjoyed working with her. She was friendly and cheerful and helpful..
A t
December 16, 2025
5 out of 5
직원이 아주 친절. tv를 주차장 까지 가져와서 실어주었음
Savannah D
December 16, 2025
5 out of 5
Great customer service, quick and efficient system for order pickups.