Frequently Asked Questions About Best Buy Huntsville
How do I check product availability at the Huntsville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Huntsville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Huntsville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Huntsville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(4617 reviews)
mary m
October 04, 2025
5 out of 5
Everyone I came in contact was friendly and make you feel important. 😊
Rochelle H
October 03, 2025
5 out of 5
I brought my computer in for a warranty repair. I am temporarily disabled and the front door staff members helped me get into their loaner wheelchair.
Jacob was my technican and explained everything about the process of getting my computer repaired including wait time to get it back.
The only negative is that no one locally answers the phone. I had to arrive at the store to see that there were wheelchairs available.
Sandi M
September 28, 2025
5 out of 5
The sales people knew about the product we were buying.
Luke B
September 27, 2025
1 out of 5
Bought item, they didn't have item, drove here and had to refund.
Response from Best Buy
September 27, 2025
Good Afternoon, Luke.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it. Please reach out to us on our Social Media pages, so one of our specialist can document your experience. Please be sure to add "Google Review:#48843" for reference. You can find us here:
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