Frequently Asked Questions About Best Buy Huntsville
How do I check product availability at the Huntsville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Huntsville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Huntsville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Huntsville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(4679 reviews)
Natures F
December 08, 2025
1 out of 5
This is my first and last purchase from Best Buy. I bought a camera on the 27th. Was supposed to pick it up 3 days later. Got a text message it would be delayed. It's almost 3 weeks later and still nothing. Haven't gotten any kind of communication or explanation. If you look it up on the web page it still has it listed as pickup in 3 days, lies.
Uodate: canceled my order. Got it same day at Target. 🤦♀️ I hate I wasted that much time. Lesson learned.
D B
December 07, 2025
5 out of 5
I came in looking for a gaming monitor 30 minutes before closing on a Sunday night. Kaleb came over and greeted me immediately and helped me pick out the right monitor for me. Even right before close he was still very eager to help. Thank you!
Bobby S
December 06, 2025
3 out of 5
It was a while before someone could help me
Response from Best Buy
December 07, 2025
Hey there, Bobby.
We know important it is to get the help you need in a timely manner. If you need anything, please reach out to us on one of the following social media platforms below. Be sure to also reference your review number 83003.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
John S
December 06, 2025
2 out of 5
Employees socialize with each other instead of seeking out customers to help. I had to approach them for help on two separate occasions in one trip. It was a busy day and many customers walking around aimlessly looking for stuff. Recommend training employees to engage customers.