Best buy is the place I go to for general electronics. Their selection is not what it used to be but I am still satisfied with my purchases
This was one of the worst shopping experiences I’ve ever had. Because of the negligence of this specific Best Buy store, I lost valuable time and wasn’t able to purchase the laptop I needed on time. The staff clearly had no interest in helping or doing their job — absolutely no willingness to work or assist customers.
It felt like no one cared whether I made a purchase or not.
Completely disorganized and unprofessional. I will never come back to this location, and I strongly advise others to avoid it as well.
Response from Best Buy
July 14, 2025
Hello, Aslanbek,
Thank you for reaching out to us here on Google and taking the time to share your experience. We understand how important excellent customer support can be to your experience. We would like to take a closer look into this with you to assist in any way possible. To continue, please contact us on Facebook (https://bby.me/fxj9yx), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. For quick assistance, please include your full name, email, phone number, and this review number in your message: Google review #15104.
Regards,
^ Brandon
My husband and I went with my mother to help her pick out a new basic laptop. Staff at Best Buy in the computer department were extremely helpful and knowledgeable and they did not try to up-sell my mother to a laptop with more bells and whistles than she needed. The staff was also very patient with my mothers questions and concerns.