Frequently Asked Questions About Best Buy Alpharetta
How do I check product availability at the Alpharetta Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Alpharetta Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Alpharetta stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Alpharetta Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4435 reviews)
Lamiece N
February 18, 2026
5 out of 5
Mars is absolutely incredible and so knowledgeable about cameras. He helped me with my camera lens. If it weren’t for him, my camera wouldn’t be working. Forever grateful!!
Daniel K
February 18, 2026
5 out of 5
Your one stop shop for all things electronic!
There's always some kind of deal and discount on great stuff.
Francisco C
February 15, 2026
1 out of 5
Went to geek squad and asked for help fixing my pc guy asked me what year it was built in and I told him 2022 and he said no and laughed at me and said good luck. I went to the dunwoody Best Buy and they told me yes right away didn’t even asked me what year it was built in
claire s
February 15, 2026
5 out of 5
Just bought a new chrome book from Best Buy Alpharetta Georgia. Ashton was so helpful and really made me excited about my new Google chrome book. He took the time to help me set up the chrome book. I love the computer and if you go to Best Buy, ask for Ashton.