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Best Buy North Charleston
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy North Charleston
How do I check product availability at the North Charleston Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North Charleston Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North Charleston stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Charleston Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3349 reviews)
Madam S
January 03, 2026
1 out of 5
The store doesn’t allow calls into the store, you’re only able to reach a call center. This is very unfortunate because we spoke to a salesman that we were comfortable with and had more questions for, but since we can’t reach him and we aren’t willing to travel the distance back to the store Best Buy likely lost a sale.
Darryl F
December 31, 2025
5 out of 5
Very helpful staff!
マインズJames
December 30, 2025
1 out of 5
Literally profiled the first day I set foot into the store. Went with my family to find a dash cam and one of the workers asked if we needed help but immediately after got on their mic and said "The individual with the black shirt and pants is looking at electronics. Said some other characteristics and to "stand by". Just curious why that needed to be addressed out loud in front of my wife and kids? Was there a reason my profile needed to be announced to every employee but my wife and the 2 people you asked before to me was left out? The person that helped us look at pressure washers did an amazing job but the first guy needs to be fired.
Response from Best Buy
December 30, 2025
Hello,
Thank you for taking the time to share your review. This experience does not reflect the customer service we aim to provide. Learning that you felt you were not treated with respect is upsetting, and we'd like the opportunity to follow up and make sure this gets documented here in our systems. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/qeq2js)
- Twitter/X (https://bby.me/ad61pg)
- Instagram (https://bby.me/ztd5u4)
When reaching out, please mention it is regarding your Google Review 97716.
Kindest Regards.
Max M
December 29, 2025
1 out of 5
Cannot reach local staff by phone. There was issue with the dashcam install but trying to reach the local store to describe the issue has been impossible so I went ahead and disputed the charge on my credit card. When the local store performs an install, they ought to provide a direct local number to the customer in case they need after-sales support.