Frequently Asked Questions About Best Buy Montgomeryville
How do I check product availability at the Montgomeryville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Montgomeryville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Montgomeryville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Montgomeryville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2412 reviews)
Karlena P
December 10, 2025
3 out of 5
Staff was great, very helpful.
Patricia S
December 09, 2025
5 out of 5
I was looking for a specific electronic device and was assisted immediately. The Salesman took me to the area, rang up my purchase and was friendly throughout the entire transaction. Great service!
Blaze D
December 08, 2025
1 out of 5
Someone made a fraudulent purchase on my best buy account in person without my card at this store. I have called numerous times and cannot get in touch with a manager to see security cameras. I have contacted local law enforcement to investigate.
LSC
December 07, 2025
1 out of 5
GAS LEAK!!!!!!!!!!!! DO NOT TRUST THE INSTALLATION WORKERS.
Had dryer installed and our entire home was filled with gas. We had to call PECO right away and they told us the dryer was installed incorrectly and it was so bad that it would have exploded our entire home.
HORRIBLE. This isnt the first time we've had bad service/ installations, but this is definitely the most dangerous situation we've been in.
How can you call these people professionals? Gas leak is one of the most common issues when installing a new dryer.
Never returning to Best Buy and everyone should be aware.
Response from Best Buy
December 07, 2025
Good evening,
Thank you for sharing this experience with us. We understand having a leak like this is a very serious situation. We'd like to ensure that this is looked into further on our corporate level.
Please send a private message on one of our social media platforms, Facebook (https://bby.me/lrkgdr), Twitter/X (https://bby.me/2ku68n), or Instagram (https://bby.me/iuiknt), and refer to your "Google review #83364" in your message.