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Frequently Asked Questions About Best Buy Montgomeryville
How do I check product availability at the Montgomeryville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Montgomeryville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Montgomeryville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Montgomeryville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2484 reviews)
Oliver R
August 28, 2026
4 out of 5
If you like gadgets this is the place for gadgets.
S B
August 23, 2026
5 out of 5
Jamal E. was incredibly kind and helpful !! :)
Celie
August 18, 2026
1 out of 5
I really miss the days when you could walk into this location and find knowledgeable employees. That store is like a ghost town, there's barely anybody working, and the employee who helped me knew nothing about the product he was showing me yet he kept trying to convince me to buy it. It was a product he said he actually owned, but he barely knew anything about it and could not even answer basic questions regarding it. No thank you.
Diana B
August 17, 2026
3 out of 5
While the facility seems well maintained. The staff is nice. It's disappointing they've stopped carrying the items they were known to have on site - cds (music), dvds (movies). I get things change, but still it would be ni e to have something on site. Maybe have a computer availbe for a customer to search for an item to order. When it is suggested we just buy from our phone, that's usually when I say forget it & order from Amazon.
Response from Best Buy
August 17, 2026
Hello Diana,
Thank you for sharing your review. We're glad to hear you found the store well maintained and the staff friendly. We understand your concerns regarding the lack of CDs and DVDs in stores and your preference for more convenient in-store ordering options.
We would like the chance to follow up and ensure this is documented and addressed. Please feel free to reach out to our support teams on social media, so we can better assist you.
Facebook (https://bby.me/jyWGPz)
Twitter/X (https://bby.me/4PlWWI)
Instagram (https://bby.me/2WzEDK)
When reaching out, please reference your Google Review 204754.