Best Buy South Salt Lake City

Estaba con mi familia haciendo la compra de una computadora y una cámara de seguridad, ya comprada la computadora pedimos enchufarla para así prenderla y probar si funcionaba correctamente. Nos dijeron que no tenían lugar para hacerlo (habiendo mil enchufes por todos lados y la tienda casi vacía). Antes de irnos encontramos una mesa cómoda con enchufes para probarla donde nos sentamos para prender y enchufar el dispositivo. A lo que vino un hombre y nos echo del espacio de mala manera, alegando que no podíamos estar ahí porque era para "reuniones personales". El detalle es que la mesa estaba vacía y no estábamos molestando a nadie. La atención fue pésimo y fuimos tratados con una gran falta de respeto y cero interés por ayudara los clientes, en especial del personal que atendía esas mesas.

Patrick Long the so called "Services Experience Manger, Geek Squad" shouldn't be in a customer service position. Tried to use my Geek Squad Protection plan on my game pad. They had the exact same product in store that they could have just replaced. But as the price of the item went up, they tried to give me a gift card instead, as that would be the cheaper option for them. They wanted me to pay the difference for the exact same item cause inflation. When they have the option to replace an item they should do it, but they care more about nickel-and-diming their customers. This is why I recommend going to Amazon now, their protection plan has covered several items and way less a hassle than this.

The best location with great and friendly staff.

Always supported Best Buy by shopping (and buying) in store. Tried to return a couple unused and new items apparently outside 15 day return window. 15 days is nothing for busy people. Amazon just won my business. Pro tip: If you want to extend your return window—just buy a 180 dollar BB membership.