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Frequently Asked Questions About Best Buy Visalia
How do I check product availability at the Visalia Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Visalia Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Visalia stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Visalia Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3402 reviews)
Michael C
November 26, 2025
1 out of 5
After being a Best Buy member & account holder, Best Buy decided to shut down my Best Buy account because I didn't use my Best Buy card within 1 year. This is the sorriest merchant I've ever handed my hard earned money to. Im glad they shut down my account, less money for them. I give them a quarter of 1 star rating. Just being brutally honest!!
LoriYMc
November 25, 2025
1 out of 5
My husband ordered me Wicked Blu Ray. The app said it was delivered on 11/22/25. We had it shipped to the store because the app wouldn’t accept our PO Box. But when we went to get it on 11/23/25 they “couldn’t find it “. Kept making excuses because they claimed that we ordered from a “third party” that they couldn’t do anything to help us. But the store has an area to pick up online orders. Didn’t offer any refund or gift card. Nothing but excuses. The phone number that the store gave us when we stopped by again on 11/24/25 doesn’t work. And we were not able to find any information to contact the “third party”. Well I guarantee that Best Buy just lost two customers for life. Never again.
Response from Best Buy
November 25, 2025
Hello LoriYMc,
Thanks for reaching out and letting us know about your delivery ordeal. We can see why this would cause you some disappointment. We'd like to look into this and see if we can help. To connect, you can contact us through social media. You can find us at a Social Media platform listed below and reference Google Review #74913 in a private message.
Facebook (https://bby.me/u8fq9z)
Twitter/X (https://bby.me/ygyib7)
Instagram (https://bby.me/pm3qvq)
Jaylon L
November 24, 2025
1 out of 5
Terrible service told me my pick up order was ready for the same day pick up changed to Friday even though they had it in store fix yall shit
Response from Best Buy
November 25, 2025
Hello, Jay,
It can be frustrating when an order takes longer than expected. If you'd like assistance or want to formally document your visit, please send a message on social media. Kindly include Google Review 74709 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Doug D
November 18, 2025
5 out of 5
Marcus was of great help ! Wonderful young man