Best Buy Framingham

I've spent a lot of money at Best Buy over the years but never have I found a more incompetent store. I wanted a purchase over 1k item. Kid was clueless so I went to the front to get an answer from a manager. "The manager is in a meeting and doesn't have time to talk. We're sorry but another manager will be in, in 40 minutes if you want to wait." Kids I understand...manager - you failed!

As always, never fail. After 12 years my LG TV has die. If you you're looking for excellent quality TV. Get the LG OLED evo G6 4K Smart TV. 1 year zero interest.

Team here is great! I needed specific headphones & was recommended the Skull Candy 720 Crushers. They're FANTASTIC. Had to replace the original ones & their team made getting an exchange pretty seamless. Driving out of my way for this location from now on. Very grateful

Very disappointing experience at the Best Buy in Framingham. I went to the store specifically to purchase a Ray-Ban Meta Gen 2, but the model shown as available online was not actually in stock. The most upsetting part, however, was the way I was treated by the salesperson. While I was trying on the glasses and moved closer to the mirror, the employee suddenly took them out of my hand. The way he reacted made me feel like he thought I might steal the product. This happened in front of my family and was extremely embarrassing and humiliating. I came into the store ready to make a purchase, but instead I was made to feel uncomfortable and unwelcome. At that point, I realized I would have had a much better experience simply buying online, where I could choose exactly what I wanted without dealing with incorrect inventory information or being treated with suspicion. I left without the product and with a very negative impression of this location. Customers should be treated with respect, not made to feel like suspects. I’m only giving 1 star because there’s no option to give half a star. ‐------------------------- Experiência muito decepcionante na Best Buy de Framingham. Fui até a loja especificamente para comprar um Ray-Ban Meta Gen 2, mas o modelo que aparecia como disponível no site não estava realmente em estoque. Porém, o mais desagradável foi a forma como fui tratado pelo vendedor. Enquanto eu experimentava o óculos e me aproximava do espelho para olhar melhor, o funcionário simplesmente retirou o produto da minha mão. A forma como ele reagiu me fez sentir como se ele acreditasse que eu pudesse tentar roubar o aparelho. Isso aconteceu na frente da minha família e foi extremamente constrangedor e humilhante. Entrei na loja disposto a fazer a compra, mas, em vez disso, fui feito sentir desconfortável e indesejado. Naquele momento, percebi que teria tido uma experiência muito melhor simplesmente comprando online, onde poderia escolher exatamente o que queria, sem lidar com informações incorretas de estoque e, principalmente, sem ser tratado com desconfiança. Saí da loja sem o produto e com uma impressão extremamente negativa dessa unidade. Clientes devem ser tratados com respeito, e não como suspeitos. Só estou dando 1 estrela porque não existe a opção de dar meia estrela.