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Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Framingham
How do I check product availability at the Framingham Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Framingham Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Framingham stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Framingham Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2073 reviews)
Matt
June 21, 2026
1 out of 5
Having someone stop by every minute while I'm shopping to ask if I need help is incredibly annoying... Just let me browse. Plus everything is locked up... Honestly Amazon is so much less hassle.
Response from Best Buy
June 21, 2026
Hi there!
We are sorry to hear of your recent experience and would like to look into this further, Please send a private message to one of the links below. Please reference Google Review 175346 in your response.
Facebook (https://bby.me/EPtKV0)
Twitter/X (https://bby.me/PpWq7f)
Instagram (https://bby.me/d4MIOx Buy)
Leigh
June 14, 2026
1 out of 5
Lied about restrooms being closed. Poor customer service.
Response from Best Buy
June 14, 2026
Hello, thank you for leaving us a review. We aim to create a welcoming and convenient environment when you shop with us in store. Can you please reach out to us on Facebook (https://bby.me/Mguk1O), Twitter/X (https://bby.me/XHusaK), or Instagram (https://bby.me/Dgx4Pv) with more information about your experience? Please begin your message with "This is regarding my Google Review #172517".
David M
June 13, 2026
5 out of 5
Carlos Guzman was very helpful explaining the steps I needed to take to solve the problem with my TV.
&
Kyle Haynes couldn't have been more knowledgeable, and professional, fixing my TV faster than it took me to write this review.
I definitely recommend the Framingham Geek Squad! 🙂
Mohnish N
June 11, 2026
1 out of 5
Absolutely worse and useless service! Not buying an appliance from Best Buy again! Was connected to their corporate office where the customer support told me that when most people come to purchase refrigerators, they specifically mention that their refrigerators have plastic tubing connected to the water line… absolute moronic. Their delivery team is a separate company and they don’t have a way to contact each other to appropriately address the issue. Seems like each delivery team comes with their own instruction manual on how to install a refrigerator.