Best Buy Danvers

Awfully experience there . One of the workers gave me wrong information about folio case and told me the the lenovo tab doesn't come with any pen so I had to buy another one and when I received the whole package with the missing items I found that the tablet has already have a pen and when I tried to contact the customer service they kept delaying the respond and they gave me fake solving for returning the item by ups then they told me that I was given false answers by the supervisors and the return period was passed away . They deceived me in 100 dollars . Really bad company and bad service . It was my first time to try best buy and 100% I'll never deal with them again

I do not recommend buying electronics from this store. During my first visit, I waited around 20 minutes for a sales associate who was not available. Later, I purchased a microphone for video recording that turned out to be defective and had to be returned. On a separate visit, I came to purchase an Apple Watch. I was informed that the color I wanted was out of stock, so I placed an order and waited two weeks. When the order finally arrived and was picked up from the store, I discovered at home that the watch was a different color than the one I had ordered. After multiple mistakes and a pattern of carelessness, my family and I have decided not to shop at Best Buy again. I would not recommend this store to others.

Shoutout to Jon and Waseem at the Danvers Best Buy for helping us out on finding the exact product we needed. They were very friendly and knowledgeable!!! Big thanks to them

5 Stars for Brian! Thanks for help finding a camera.