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Frequently Asked Questions About Best Buy Danvers
How do I check product availability at the Danvers Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Danvers Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Danvers stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Danvers Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1887 reviews)
Danielle K
October 16, 2025
1 out of 5
BEWARE OF PRE ORDER BONUSES ON GAMES HERE!!!
I went to go get my pre order. I was super excited to play the new pokemon game while I will be out on surgery. I went to the store before they opened at 9am to make sure I got the pre order bonuses. My boyfriend placed the pre order as soon as pre orders were available. Release was this morning. Not many people were waiting in line. Guy unlocks the door at 9 AM and says how they don’t have the Pokémon cards for the pre-order. I was fine with that because I was only there for the mouse pad mat for my gaming computer. I was the 3rd person in line for my pre order. Keep in mind I was on the phone with my boyfriend because I was concerned they were going to scam me out of the pre order bonus. As for those who don’t know, it’s a first come first service. I brought my ID and my boyfriend’s ID just incase because he was the one who placed the order. The employee was shuffling around the orders which was odd since they just opened. Not sure what he was trying to accomplish there. The younger dude with curly hair told me that it had to be placed with the order. We never heard of such thing before with BEST BUY! The guy told me the bar code does NOT include the bonus. I was bullshit but it seemed out of my control. I felt mistreated by the guy. We called customer service and we were told different information. I feel as if I were misguided and mistreated as I woke up early today expecting my pre order bonus
BUYER BEWARE OF THIS MATTER! I am positive the dude just wanted to keep the bonus for himself. If you are expecting a pre order bonus I suggest calling customer service and don’t leave the store.
Edit: I was talking with someone in target today, and they were told they were scammed by them before so he was in target picking up his pre order.
Response from Best Buy
October 16, 2025
Good Afternoon,
We certainly understand how you are feeling after not receiving the preorder bonus with the latest Pokemon game. We would be happy to look further into this with you. Please feel free to send our team a private message on social media, so we can review this together.
- Facebook (https://bby.me/vk2m3f)
- Twitter/X (https://bby.me/tv3t73)
- Instagram (https://bby.me/vq0czx)
Elongen J
October 10, 2025
5 out of 5
Came in to kill some time before work. The staff gave me valuable info about televisions and I ended up buying one 🤦🏾♂️Thanks Bestbuy.
Lewis D
October 08, 2025
2 out of 5
didn't have what I wanted
Alex L
October 04, 2025
5 out of 5
I just made my second purchase at Best Buy in Danvers with Fernando C. He is always making the sales process easy and smooth! He makes smart questions always trying to understand our needs. If you are at North Shore area and need to buy anything from Best Buy, ask for Fernando C, he is the guy! Me and my family really recommend him