Best Buy Danvers

John and Zay assisted me with purchasing a new cell phone. John guided me through the whole transaction and both of them tried to sell me on a best buy credit card. As someone who works in sales- I appreciated their effort and sales pitch. Thank you for my new phone !!!

Friendly greeting as soon as you enter. Michael S. helped me find the cable I was looking for. Excellent attention to the customer. I'll be back!

Awfully experience there . One of the workers gave me wrong information about folio case and told me the the lenovo tab doesn't come with any pen so I had to buy another one and when I received the whole package with the missing items I found that the tablet has already have a pen and when I tried to contact the customer service they kept delaying the respond and they gave me fake solving for returning the item by ups then they told me that I was given false answers by the supervisors and the return period was passed away . They deceived me in 100 dollars . Really bad company and bad service . It was my first time to try best buy and 100% I'll never deal with them again

I do not recommend buying electronics from this store. During my first visit, I waited around 20 minutes for a sales associate who was not available. Later, I purchased a microphone for video recording that turned out to be defective and had to be returned. On a separate visit, I came to purchase an Apple Watch. I was informed that the color I wanted was out of stock, so I placed an order and waited two weeks. When the order finally arrived and was picked up from the store, I discovered at home that the watch was a different color than the one I had ordered. After multiple mistakes and a pattern of carelessness, my family and I have decided not to shop at Best Buy again. I would not recommend this store to others.