Best Buy Portsmouth

Amazing experience every time I visit! The staff are super knowledgeable and always eager to help, making it easy to find exactly what I need. Plus, the selection of electronics is unbeatable—highly recommend checking it out!

Best Buy took $1200 from my bank account. They stated i bought a laptop. I never bought a laptop. They had my bank information because I purchased a 100" tv a month earlier. They then without permission did steal $1200 from my bank account. Best Buy then hid information that proves i never purchased a laptop. Do not buy from Best Buy. They will steal from you. >

I love it 😀 was so good

Very unhappy, do not recommend, avoid at all costs. They break your devices and you have to buy new ones! I brought my iPhone in for a battery swap at the Geek Squad. Afterwards I could no longer hear people calling with the ear speaker on the phone. They had damaged the speaker doing the battery repair. Tried to call the store 6 times. No one picked up. Kept getting transferred to corporate customer service- who were no help at all. Spoke to two different people and they told me two different things. Had to drive the 45 minutes back to the store for the 3rd time that day. Geek squad kid said there were no open appointments and there wasn’t a repair guy to do the fix anyway, he had left for the day. Kid ran diagnostics, the ear speaker failed the test as expected. Kid told me they didn’t have any of those speakers in stock and that it would be weeks before they got one in. I am traveling internationally this week and could not be without a working phone. Asked for a manager. The manager refunded the $90 I paid for the new battery. Today I spent 3 hours at Verizon Wireless getting a new phone. The poor service I received from your geek squad cost me a $1000 for a new phone.