Frequently Asked Questions About Best Buy Portsmouth
How do I check product availability at the Portsmouth Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Portsmouth Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Portsmouth stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Portsmouth Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2503 reviews)
Harley M
November 07, 2026
5 out of 5
Staff helpful
Mike E
November 06, 2026
1 out of 5
I am hoping that Mr. Redic doesn’t work at this location. If he does. He should be removed from the floor and dismissed immediately from all Best Buy locations! People do not have the right to hit others! It is uncalled for and will not be tolerated anymore.
Joseph R
October 29, 2026
5 out of 5
I just want to give a huge shout out to Belle. She went above and beyond to help me out and I left a very happy customer. I had an issue and she worked with me to resolve it. Best Buy needs more employees like her. Give her a raise, give her a promotion.
Kent J
October 23, 2026
5 out of 5
No sales in the area at all. They don't charge at you. Good quality merchandise. When you want a salesman just go get one. And their knowledge will blow your mind. We bought a 85" TV. We only bought it because the salesman took me right to the one I wanted. And talked about all the fun stuff, thank you have a great day.