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Frequently Asked Questions About Best Buy Manchester

How do I check product availability at the Manchester Best Buy?
How do I check my order status?
My local Manchester Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Manchester stores’ holiday hours?

Recent Reviews

4.1
(3259 reviews)
Esteban -
May 08, 2025
5 out of 5
Best place for gear and excellent customer service
Sameer D
May 08, 2025
1 out of 5
Ordered almost $5000 worth of stuff last week . The customer service representative was very helpful ( Nora ) . Got no phone call from BestBuy regarding the scheduling the install at all for 6 days . Best Buy in manchester was supposed to call . Got an email saying I need to schedule myself and there were no appointments availible with geek squad until September 2025 Waste of time . Had to cancel the order .
APS T
April 22, 2025
1 out of 5
Drove over an hour to Manchester Best Buy to exchange a new Apple Macbook M3 Pro I has just bought for an M4 Pro after finding the M3 Pro's performance wasn't up to par for the development work I was tasked with and was told by the Customer Service woman that Best Buy wouldn't price match Walmart on the new M4 Pro because their Macbooks ship from an Apple Authorized reseller (Best Buy is an authorized reseller too lol). I shrugged it off and had them just refund me the full amount. When I got home I started looking for a replacement Macbook M4 Pro and ended up seeing that Best Buy in Manchester hand and "Open Box Macbook M4Pro in "Excellent Condition" for $150 less than Walmarts discounted price on a new one. So I hop back in the vehicle for another hour long ride to find the same woman behind the pickup counter. There was a line so the Manager on duty assisted me with my pickup and I told her what happened and she said yeah they won't match Walmart prices on macbooks (even though Best Buy Website says they do!) I told her, I needlessly drove an extra hour that day, and it would have been great if the Customer Service woman would have told me that they had an M4 Pro in practically brand new condition for less than Walmart's discounted price! You can't make this stuff up. Buyer beware!
Response from Best Buy
April 22, 2025
Hi there, Thank you for taking the time to share this review here, although we are saddened to hear this was your experience while attempting to purchase a new MacBook. We can understand your frustration, and would like to get some more details from you to ensure your feedback is escalated to the appropriate teams. To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 65066825. We look forward to hearing from you! Regards, ^Katie
Timothy T
April 14, 2025
4 out of 5
Everything you may need, or they can order it for you, I did feel as I was bothering a C.S.R for help when I had a question.

About Best Buy Manchester

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