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Frequently Asked Questions About Best Buy Anchorage (Dimond Mall)

How do I check product availability at the Anchorage (Dimond Mall) Best Buy?
How do I check my order status?
My local Anchorage (Dimond Mall) Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Anchorage (Dimond Mall) stores’ holiday hours?

Recent Reviews

4.0
(2910 reviews)
Donald L
January 21, 2025
5 out of 5
Great value on Mac Probook, was ready and fast pick up.
Erica H
January 16, 2025
2 out of 5
Couldn't find help. Had a specific tech question and there was no one available. Also, someone kept unplugging the anti theft alarm, and no one would shut it off. 🙄
Response from Best Buy
January 16, 2025
Hello, Erica, Thanks for reaching out and providing your feedback. When I go into my local Best Buy, I can expect to find helpful and friendly associates, so I can understand your concern here. We would love to document your experience here on a corporate level and assist any way possible. Please connect with us through social media and work with a "Live Representative". You can find us on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). Please private message or DM us with your full name, email address, and telephone number to complete the documentation process. Please also reference Google Review, 64684191. Kind regards, ^Aaron
smokinJoe C
January 06, 2025
5 out of 5
Multiplex
Travis s
January 02, 2025
1 out of 5
Horrible service. Employees ignored me while I was standing in front of them with a question and didn't respond with a "hello" or "how can I help you" I asked my question of where a product is and all I got was a finger point and told it was in that direction.
Response from Best Buy
January 03, 2025
Hello, Travis, Thank you for leaving us a review. As a consumer myself, I understand not receiving courteous customer service. It is important for employees to acknowledge customers and provide helpful assistance. We appreciate your feedback and would like to formally document your interaction in our corporate system. If you could please reach out to us via social media, our team would be happy to assist you on any of the following platforms: Facebook (facebook.com/BestBuy) Twitter/X (x.com/BestBuySupport) Instagram (instagram.com/BestBuy) Kindly mention the phrase "Google Review, Convo #64637714" when reaching out via social media. Thank you, ^Ruby

About Best Buy Anchorage (Dimond Mall)

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