MINNEAPOLIS, March 29, 2011 – With the official launch today of Geek Squad Tech Support, Best Buy’s 24-hour tech support task force now gives people another hassle-free way to depend on Geek Squad for help. The new service provides ongoing virus removal, and operating system and software installation and repair on gear purchased at Best Buy or anywhere else, at Geek Squad Precincts in every Best Buy store, online and over the phone.

Geek Squad Tech Support covers virus, software and operating system issues for periods of one-to-two years. The service protects a new PC, Mac or tablet, as well as two additional PCs, Macs or tablets, so clients can avoid problems integrating their new gear into their current setup.

Geek Squad Agents are available in-store, and 24/7 via online chat, remote or over the phone to provide common computer fixes such as virus removal; operating system and software installation and repair; troubleshooting assistance for computer-related issues; and basic hardware installation (memory, hard drive, sound and video cards).

“We’re excited about giving people an opportunity to have an ongoing relationship with Geek Squad on their terms,” said Matt Bonin, director of Geek Squad Services. “With this service, clients can contact us when they want, in the way they feel most comfortable – in-store, online or over the phone.”

While Geek Squad Tech Support is available on computing gear purchased from any retailer, those who buy their hardware at Best Buy receive special discounts on the service. With the purchase of a new PC, Mac or tablet at Best Buy, Geek Squad Tech Support costs $99.99 for one year and $179.99 for two years. Clients can also purchase the service for the PC, Mac or tablet they have purchased elsewhere, for $199.99 for one year, and $279.99 for two years. In all cases, up to three PCs, Macs or tablets are covered by the service.

For those clients who want complete protection for their new computer purchase at Best Buy, Geek Squad Tech Support also can be combined with both Geek Squad Black Tie Protection service plans and PC set-up with restore CD to cover new computer start-up for $229.99 annually. Similarly attractive savings are available through a “Pick 2” option that enables people to pair Geek Squad Tech Support with either Geek Squad Black Tie Protection or PC Set-Up for just $169.97 a year. With these options, clients are protected from virtually any computer or tablet problems that might occur – from hardware mishaps to malware concerns.

For more information about Geek Squad Tech Support, visit the Geek Squad Precinct at your local Best Buy store or online at http://www.bestbuy.com/techsupport.