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Frequently Asked Questions About Best Buy Fort Lauderdale
How do I check product availability at the Fort Lauderdale Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Fort Lauderdale Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Fort Lauderdale stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Fort Lauderdale Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(7056 reviews)
Peter C
October 29, 2026
1 out of 5
Terrible customer service... This place is unreal, I call there and I get some AI. Answering service that can't connect me to a person.... This is the worst system that could have ever been devised. I'll just buy from amazon like everybody else...
Response from Best Buy
October 29, 2026
Good Morning, Peter,
We definitely understand how you are feeling after issues with connecting to the support team you needed when you called in. Please start by sending our team a private message on social media, so we can connect you with a specialist. In your message, make sure that you include your Google review case ID: #245062.
- Facebook (https://bby.me/GxY27T)
- Twitter/X (https://bby.me/uprOR4)
- Instagram (https://bby.me/5XKDMi)
danielle k
October 28, 2026
1 out of 5
Absolutely horrible experience. Purchased a “new” 3D printer using my savings and only day off to open a box to a CLEARLY used item. There were parts missing, the only manual was in Spanish as the English one hadn’t been put back in the box, and a component was broken rendering the device useless. Does the store even quality check what items are returned or do they just try to sell it to the next person to deal with the problem. Also, great job on the false advertising by listing the item as new online. Would never have bought used or refurbished. Waste of time, waste of money, never shopping here again.
Va C
October 28, 2026
5 out of 5
PLEASE READ Best Buy is my favorite place to shop. I have bought hundreds of electronics and appliances from them. The Customer Service I always get is fantastic. But, I want to ensure one employee gets the recognition he deserves. I had a Sony TV I purchased in February 2026 that was giving me problems. I asked for some help and Rich. Stone was the person that helped me. Rich took about 30 minutes of his time to explain in detail how I can get support from not only Sony but geek support.
I was truly frustrated because I had three Sony TVs and the most expensive one had the worst picture. I was prepared to buy another TV. It was so bad. Rich Stone could easily have talked me into purchasing a new TV. But not only him that the other sales staff said Rich Stone was the expert in Sony’s. He explained to me how to get the proper support I needed.
I went home and spent an hour with Support and they restarted my television. Now the picture is what I expected.
As they said earlier, Rich Stone didn’t get any commission that day by helping me. He stood by his products and he was loyal to his store. He wanted me to come away with a an excellent TV.
I hope the general manager of this stores knows how exceptional Rich Stone is .
At some point, I’ll need to go back to Best Buy for something. I hope Rich Stone is there to help me.
Please walk into the store and ask for him my name.
Ellen J
October 25, 2026
5 out of 5
Carlos at Geek Squad was great! Got me up and running in nothing flat!