hillbilly d
October 02, 2026
fake crap store
order lots of stuff
pay up front
they deliver half the stuff
fight do get you money back
sad
Response from Best Buy
October 02, 2026
Thanks for taking the time to leave a review here on Google. I can certainly understand why receiving only part of your order and then having difficulty getting a refund would leave you disappointed. If you require additional assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo 229528” when reaching out on social media.
total fail
spend a couple thousand dollars
spend half a day in the store
pay up front
get home and receive an email that some items are cancelled
total fail
Response from Best Buy
October 02, 2026
Hello ,
We can see why you’d be upset if item in your order were cancelled, and we’re really grateful you took the time to share your experience with us. Your feedback matters, and we want to make sure it’s fully documented so we can continue improving. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #229513 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/CYcItv)
• Twitter/X (https://bby.me/Q6pMBi)
• Instagram (https://bby.me/Cekg6b)
I gave a five star only to the staff that work here. Customer service Any of the numbers, the geek squad numbers, even the corporate numbers are absolutely horrible and disgraceful. People like Kerbert calderon and Steff one of the tech, and many others, I do not know the name of are the only reason why I still shop at Best Buy. And in my opinion, they’re probably underpaid Just making it clear, this five star and just being good people is strictly for the employees at this location Bridgewater, New Jersey, Commons, any of the corporate part or higher ups absolutely horrible. Can care less if they rob you blind because it has happened to me! Wanna say thank you
Serge P
September 28, 2026
Unhelpful customer service, long delays with outsourced repair technicians, and restrictive warranty terms.
It’s a very expensive TV that I bought three years ago and all of a sudden it started flickering and I called customer service. They said there were only one year warranty. They can do nothing about. They said they’re gonna send a technician for fee and also there’s gonna be a charge to fix a TV so the TV was $5000. How far is this to buy from Best Buy?
Response from Best Buy
September 28, 2026
Hello ,
We can see why you’d be upset, and we’re really grateful you took the time to share your experience with us. Your feedback matters, and we want to make sure it’s fully documented so we can continue improving. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #227778 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/Z0WzE4)
• Twitter/X (https://bby.me/kHutKY)
• Instagram (https://bby.me/rTGABS)