Ordered a kitchen's worth of appliances and for the second time in a row they are unable to meet the delivery time they said was best for them. Delivery windows are now delivery weeks, where you may or may not get your delivery at all! I am also highly suspicous about the legality of the drivers they are using.
Response from Best Buy
August 02, 2025
Good Morning, Matt.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We can understand how frustrating delivery issues can be. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:#23627" for reference. You can find us here:
Twitter(X):
https://bby.me/tw00xc
Facebook:
https://bby.me/ttswy6
Instagram:
https://bby.me/4nlj42
Kind Regards,
^Trey
Taylor the PC helper he was absolutely awesome! Was very thorough about the laptops, very kind and knowledgeable! Was a pleasure working with him!
Bridgewater NJ store, asked guy SPECIFICALLY if laptop has W11 S. He said no and went to verify, said no. Bought it, got home to find it WAS the S mode.
Called to complain and was told stores do not take calls, if I want to complain I have to go back in person. I will NEVER spend another dime with Best Buy and will tell all not to as well.
They lie and hide.
My experience with Best Buy in Bridgewater.New Jersey was very positive.They were attentive to my needs and helped me in every step and retaining my product , thank you best buy