Frequently Asked Questions About Best Buy Harrisburg East
How do I check product availability at the Harrisburg East Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Harrisburg East Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Harrisburg East stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Harrisburg East Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3821 reviews)
Stew I
November 25, 2025
5 out of 5
Service was prompt, friendly, and helpful
Alina-Luminita B
November 25, 2025
5 out of 5
Excellent store, quite a good selection of goods and good prices
Tristan A
November 22, 2025
1 out of 5
The wait and service times were unacceptable. I just wanted to pick up a repair and was waiting for over 30 minutes. The customer desk couldn’t help me with this basic request and no one at the geek squad desk was available.
Why would anyone ever go to Best Buy if the customer experience is so terrible? Why can’t customer service do basic customer service things.
Trust me, you are way better off going to the Apple Store in Lancaster for anything Apple related.
Response from Best Buy
November 22, 2025
Hello, thank you for leaving us a review. Picking up your repaired device is usually a quick and easy experience. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #73134".
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