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Frequently Asked Questions About Best Buy West Palm Beach

How do I check product availability at the West Palm Beach Best Buy?
How do I check my order status?
My local West Palm Beach Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy West Palm Beach stores’ holiday hours?

Recent Reviews

4.1
(4104 reviews)
Shadi H
July 27, 2025
1 out of 5
Went to return a product that I bought recently cause I thought it was something else. The lady at the counter refused to go see if she had the other product even though the store website says it is available. She slams the controller on the counter and doesnt even give me an option to get a gift card or explain if I am getting a refund for my 2 year protection. She just says the receipt is in your email and then just ignores me by turning away from me and standing there. One of the worst customer service experience ever.
Response from Best Buy
July 27, 2025
Hello. We always strive for the best and to hear those expectations were not met is concerning. We take feedback seriously, and rely on it to find ways to improve our processes and services. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please send us a message on Facebook (https://bby.me/gvap7k), Twitter/X (https://bby.me/m5axce), or Instagram (https://bby.me/l3bwiw). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include Google Review number 21256. Best, ^Allison
Ariel G
July 27, 2025
1 out of 5
They don't back their products. Go to West Boca instead. West Boca takes pride in their customer service and their ability to go above and beyond for their customers.
Onur P
July 23, 2025
5 out of 5
Excellent customer service, lots of available inventory! Great location too
Vako A
July 23, 2025
4 out of 5
Good branch, thoughtful staff

About Best Buy West Palm Beach

bestbuy.com