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Best Buy Boca Raton
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Boca Raton
How do I check product availability at the Boca Raton Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Boca Raton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Boca Raton stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Boca Raton Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3645 reviews)
Dominique E
November 18, 2024
5 out of 5
A big thank you to ANA in Geek Squad and CJ (Jay) in the Laptops and Windows Surface section!
Ana was incredibly helpful in addressing my concerns with such grace and charisma—I truly appreciated her warm and kind spirit. CJ was equally amazing, showing incredible patience while helping me find a better option for my flimsy keyboard. When I inquired about headphones, he provided all the necessary details and made sure I never felt rushed to make a decision.
Thank you both for your outstanding assistance!
Fernando M
November 14, 2024
1 out of 5
I think that the cashier who can't tell the difference between the number 8 and the letter H when asked for the phone number really has a problem! Because as far as everyone knows, there are no letters in phone numbers! No one is obliged to understand a foreigner's pronunciation, but to understand this you don't have to think too much.
Response from Best Buy
November 15, 2024
Hello, Fernando,
Thank you for sharing you're experience. I can understand that any confusion can be difficult. We would like to hear more about your experience if you would like to share with us any concerns you may have. Please reach out to us on any of our Social media Profiles below with Review 64428221 for support.
Facebook (facebook.com/BestBuy)
Twitter/X (x.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Sincerely,
^Tommy
Nico T
November 09, 2024
1 out of 5
Customer service was actually a joke, for being an authorized apple product carrier not a single employee seemed to know or help about anything. Seems like management has fallen off, DO NOT come to this Best Buy if you don’t want to rip your hair out.
Response from Best Buy
November 09, 2024
Hi, Nico,
Thank you for taking the time to share this review with us, although we hate to hear your recent in-store experience was far from a positive one. We would be happy to ensure your feedback is formally documented on a Corporate level for internal review.
To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64405483. We look forward to hearing from you!
Regards,
^Katie
Kat G
November 06, 2024
4 out of 5
Customer Service here was mediocre. The main benefit was that the Geek Squad referred me to a good repair store that helped me with my mobile device.