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Best Buy Aventura
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Frequently Asked Questions About Best Buy Aventura
How do I check product availability at the Aventura Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Aventura Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Aventura stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Aventura Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(9906 reviews)
Pablo T
January 20, 2025
2 out of 5
Muy mala atención y asesoramiento
Mora F
January 20, 2025
4 out of 5
Hay muchos productos pero justo lo que yo buscaba no. Cobran por devolver de un artículo. Hay personal en español
Bella B
January 19, 2025
3 out of 5
I recently visited the Aventura Best Buy location to purchase a washer and dryer. Initially, I had a less-than-pleasant experience with an associate whose name, I believe, was Didder or Dicky (apologies if the spelling is incorrect—I read it off his shirt). This associate was extremely unhelpful and seemed uninterested in assisting me. He couldn’t provide any information about the products, leaving me to answer my own questions, and his facial expressions and demeanor made it clear he didn’t want to be there. It was disheartening and frustrating, and his attitude almost made me walk out without making a purchase.
Thankfully, another associate named Karina turned my experience around. Karina was incredibly helpful, knowledgeable, and patient. She took the time to answer all my questions, guide me through the options, and help me make an informed decision. Because of her exceptional customer service, I decided to purchase a washer and dryer that day.
To Best Buy management: If the appliance section is underperforming, I encourage you to evaluate the attitudes and actions of certain employees. Associates like the one I initially encountered can drive customers away, while associates like Karina make all the difference in turning a poor experience into a positive one.
Thank you, Karina, for saving the day and ensuring I left as a satisfied customer!
Rating: 3/5
Response from Best Buy
January 19, 2025
Hi, Bella,
We appreciate you taking the time to share your review with us here on Google. We can certainly understand why your visit started out on the wrong foot, as that is not how we would expect for your shopping experience to go. Thank you so much for letting us know about your interaction with Karina and how valuable she was in turning this around. We would love to follow up with you to further discuss your visit.
Please connect with a member of our Corporate Team through a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64706628" in your message. Thanks!
Regards,
^April
Anton M
January 19, 2025
5 out of 5
Went for GEEK SQUAD fixed my lap top had a virus